The Manager Senses That a Nurse Is Very Anxious at the Beginning

The manager senses that a nurse is very anxious at the beginning of the performance interview. How should the manager proceed?

A) "I have looked back over all of my notes and interactions with you to prepare for our interview."
B) "I sense that you are very tense. Is there a reason you feel this way?"
C) "You are so tense! How about a cup of coffee to relax?"
D) "How are your children? Are you planning anything fun this summer with them?"

Correct Answer:

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