Question 1

_________ is a management approach that may be used to make comparisons to "best in class" practices across organizations

Accepted Answer

A)  Processing
B)  Benchmarking
C)  Leveling
D)  Standardizing B

Question 2

The cybernetic control system that acts to reduce deviations from standard is called a __________.

Accepted Answer

A)  nonautomatic modification
B)  critical ratio
C)  positive feedback loop
D)  negative feedback loop D

Question 3

With respect to financial controls,courts will require the practice of __________ regarding financial controls,practices,and record-keeping.

Accepted Answer

A)  efficiency
B)  due diligence
C)  effectiveness
D)  management B

Question 4

The most important rule for any subordinate is the Prime Law of Life on any project: __________.

Accepted Answer

A)  Never let the boss be surprised!
B)  Newton's Law
C)  Parkinson's Law
D)  Murphy's Law

Question 5

A person with organizational clout who takes on personal responsibility for the successful completion of a project for the organization is referred to as a(n)__________.

Accepted Answer

A)  champion
B)  leader
C)  program manager
D)  campaigner

Question 6

Control is focused on three elements of a project.They are __________.

Accepted Answer

A)  scope,quality,and customer satisfaction
B)  performance,delivery,and cost
C)  scope,cost,and time
D)  cost,time,and customer satisfaction

Question 7

With few exceptions,the control of projects is exercised through _______.

Accepted Answer

A)  people
B)  computers
C)  information systems
D)  algorithms

Question 8

Postproject controls or reviews are examples of __________.

Accepted Answer

A)  postcontrols
B)  go / no-go decisions
C)  cybernetics
D)  inefficiencies

Question 9

In a cybernetic control system using a negative feedback loop,the speed or force with which the control operates is,in general,__________ to the size of the deviation from standard.

Accepted Answer

A)  customary
B)  proportional
C)  reciprocal
D)  double

Question 10

__________ controls are usually viewed as helpful rather than as a source of unwelcome pressure if the controlees perceive themselves as able to perform inside the prescribed limits.

Accepted Answer

A)  Steering
B)  Negative feedback
C)  Postcontrols
D)  Cybernetic

Question 11

The most common type of control system is the __________,or steering control.

Accepted Answer

A)  postcontrol
B)  go / no-go
C)  cybernetic
D)  monitoring

Question 12

The stewardship of human resources requires __________ the growth and development of people.

Accepted Answer

A)  flattening
B)  demolition
C)  controlling and maintaining
D)  mandating

Question 13

Physical asset control requires control of the __________ of physical assets and is concerned with asset maintenance,whether preventative or corrective.

Accepted Answer

A)  use
B)  location
C)  storage
D)  repair

Question 14

An automatic control system containing a negative feedback loop is referred to as

Accepted Answer

A)  cybernetic
B)  go / no-go
C)  postcontrol
D)  critical ratio

Question 15

Identify some of the factors that can cause a project to require control of cost.

Accepted Answer

The answer of Identify some of the factors that can...

Question 16

A(n)__________ measures performance over time,showing how it changes compared to a desired mean and upper and lower limits.

Accepted Answer

A)  critical ratio
B)  control chart
C)  early warning system
D)  Gantt chart

Question 17

PMBOK recognizes the importance of what is called OP a.What does OPA stand for?

Accepted Answer

A)  Organizational Process Assets
B)  Operational Project Accounts
C)  Optimal Program Arrangements
D)  Original Procedural Architecture

Question 18

Describe the information requirements of a cybernetic controller.

Accepted Answer

The answer of Describe the information requirements of a cybernetic...

Question 19

Which of the following is the key feature of cybernetic control systems?

Accepted Answer

A)  Manual operations
B)  Directional controls
C)  Automatic operation
D)  Specific preconditions

Question 20

Most control systems used in project management today fall into this category of control system.

Accepted Answer

A)  cybernetic control
B)  robotic control
C)  go / no-go control
D)  postcontrol

Exam 11: Project Control