Question 1

Organizational behavior can be described as a(n)________ discipline because the field of study is directed toward how to change and improve organizations and the people in them rather than solely focusing on theoretical issues.

Accepted Answer

A)   Positive
B)   Interdisciplinary
C)   Applied
D)   Qualitative C

Question 2

As a student, you may find the ________ approach to learning easier because you are asked to relate and apply the concepts to your personal and workplace experiences.

Accepted Answer

A)   Practice-based
B)   Experience-based
C)   Interpretive-based
D)   Performance-based A

Question 3

Which of the following organizational processes would describe the pattern of interactions among individuals that includes groups and teams, negotiation, and communication and diversity?

Accepted Answer

A)   Individual processes
B)   Interpersonal processes
C)   Organizational processes
D)   Group or team processes B

Question 4

Which of the following is not one of the four organizational processes?

Accepted Answer

A)   Individual
B)   Interpersonal
C)   Organizational
D)   Corporate

Question 5

The Academy of Management established a division of organizational behavior in 1971. The division provided a forum for research and discussion about important outcomes in organizational behavior among researchers from many diverse fields, not just management. What type of contemporary organization best describes the Academy of Management?

Accepted Answer

A)   Community of practice
B)   Network
C)   Professional
D)   Since the division was established in 1971, it is not classified as a contemporary organization

Question 6

Which of the following behaviors does organizational behavior seek to understand, solve, or prevent?

Accepted Answer

A)   Absenteeism
B)   Effectiveness
C)   Job satisfaction
D)   Organizational citizenship behaviors

Question 7

Contemporary organizations must change and adapt continually to function effectively in an environment filled with dynamic change. As a result, all of the following aspects are continually shifting except ________.

Accepted Answer

A)   How to analyze and apply market trends to develop products or services
B)   How work is accomplished
C)   How people view the nature of work
D)   How to improve work

Question 8

We are interested in improving the functioning of organizations because of the positive impact on employees' ________.

Accepted Answer

A)   Physical and mental well-being
B)   Productivity
C)   Creativity
D)   All of the above

Question 9

Contemporary organizations can be found in any industry and are constantly adapting to new challenges but they all share some similarities. All of the following are common characteristics of contemporary organizations except ________.

Accepted Answer

A)   Measuring and using data to guide decision making
B)   Needing individual and team performance
C)   Diminished value on long-term relationships with employees
D)   All of the above are characteristics of contemporary organizations

Question 10

If we were interested in studying an organization from a financial perspective, which of the following would we analyze?

Accepted Answer

A)   Supply and demand
B)   Company stock
C)   Cash flow
D)   External market influences

Question 11

The objective of ________ learning is to recall and demonstrate basic knowledge, concepts, terms, and theories associated with organizations.

Accepted Answer

A)   Practice-based
B)   Interpretive-based
C)   Experience-based
D)   Performance-based

Question 12

Which of the following approaches would be used by a manager who takes time to determine what each specific problem involves before creating a plan to address the issue?

Accepted Answer

A)   The situational approach
B)   The technical approach
C)   The universal approach
D)   The industrial approach

Question 13

The focus of organizational behavior is on ________.

Accepted Answer

A)   Productivity
B)   People in organizations
C)   Leading and leadership processes
D)   Efficiency

Question 14

How can you personally benefit from the study of organizational behavior? Describe five ways that studying organizational behavior benefits you.

Accepted Answer

The answer of How can you personally benefit from the...

Question 15

A retail store manager wants to survey each employee to find what they value most so that she can provide incentives each employee desires. The survey uses open ended questions to assess what employees would find motivating and what would help to increase their satisfaction at work. What type of research is this store manager conducting?

Accepted Answer

A)   Interdisciplinary
B)   Quantitative
C)   Audit
D)   Qualitative

Question 16

Which of the following is not one of the three levels of organizational behavior?

Accepted Answer

A)   Individual
B)   Interpersonal
C)   Organizational
D)   Group or team

Question 17

As a result of the ________ approach to learning, you will be able to understand the relationships and interactions among different concepts and articulate how concepts function in the organizational setting.

Accepted Answer

A)   Experience-based
B)   Performance-based
C)   Interpretive-based
D)   Practice-based

Question 18

One aspect that is present in all organizations is ________.

Accepted Answer

A)   Working toward achieving a goal
B)   People interacting with each other
C)   An organizational structure
D)   Shared responsibility

Question 19

A community of practice type of contemporary organization displays which of the following characteristics?

Accepted Answer

A)   Shared effort to accomplish a goal
B)   Focus on doing social good
C)   Interaction about the same topic
D)   Shared leadership

Question 20

The ________ approach to learning prepares you to understand how to handle situations you encounter in the workplace.

Accepted Answer

A)   Performance-based
B)   Practice-based
C)   Interpretive-based
D)   Experience-based

Exam 1: Introduction to Organizational Behavior

Organizational behavior can be described as a(n) ________ discipline because the field of study is directed toward how to change and improve organizations and the people in them rather than solely focusing on theoretical issues.