Samantha Must Use E-Mail Frequently to Communicate with Others in Her

Samantha must use e-mail frequently to communicate with others in her new job. What is the best advice to give her?

A) Consider composing important messages offline.
B) Use general tags such as Hi! or Important as the subject line to catch the reader's attention.
C) Add frequent emoticons, such as happy faces, to appear friendly and approachable in e-mail messages.
D) Always press "Reply to All" when replying to e-mail messages.

Correct Answer:

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