Melissa Knows That Miscommunications Are More Likely When She Uses

Melissa knows that miscommunications are more likely when she uses text messages and emails, as compared to speaking to someone face-to-face.To ensure that her messages are clearly understood, she should do which of the following?

A) only send short text messages and emails
B) use emoticons to express nonverbal cues
C) restrict her texts and emails to people she knows very well
D) text and email with those who are likely to make distress-maintaining attributions

Correct Answer:

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