Quality Should Be Defined by the Manager,not the Customer

Q9: _ is defined as the degree to

Q10: _ is the process of comparing your

Q11: The group that serves as an accreditation

Q12: The 14-point system to help companies improve

Q13: The initials "TQM" stand for _.

Q15: _ often is referred to as the

Q16: A value stream map is commonly used

Q17: W)Deming is most known for his work

Q18: A process improvement tool that provides a

Q19: A data driven technique for eliminating defects