Question 1

One technique a presenter can use to make his or her language more memorable is to involve the audience.

Accepted Answer

A) True 
 B)False  True

Question 2

What should you do if a belligerent audience member rejects your response during a question-and-answer session and insists on restating his or her point?

Accepted Answer

You should politely offer to discuss the matter further after the presentation has concluded.

Question 3

According to Chapter 15, how many times should you rehearse an oral presentation?

Accepted Answer

A)   once
B)   twice
C)   three times
D)   until you have memorized it C

Question 4

According to Chapter 15, which statement about oral presentations is correct?

Accepted Answer

A)   The audience and purpose are basically the same for any presentation you give.
B)   The audience for an oral presentation will be receptive to your message; otherwise, they would not attend.
C)   You can always find a way to fit all of your ideas into the allotted time.
D)   Some presentations call for both informing and persuading the audience.

Question 5

According to Chapter 15, which factors should you take into account when using Prezi to prepare a presentation?

Accepted Answer

A)   You will be able to access the free version only when you have access to the Internet.
B)   You can collaborate with others on your Prezi presentation in real time.
C)   You will need to pay a fee in order to present your Prezi presentation to the public.
D)   Once you decide on a sequence for a specific presentation, you will need to use that same sequence each time you deliver the presentation.

Question 6

If you are asked a question you do not understand during a question-and-answer session, you should first ask for clarification, then respond to the question, and then ask if you have answered the question adequately.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements signals a transition?

Accepted Answer

A)   "My name is Susan Tratz, and I represent the Bureau of Environmental Quality."
B)   "In this presentation, I will discuss the causes of political gridlock as well as three potential solutions."
C)   "Now that we have discussed the symptoms of the disease, I would like to discuss its probable causes."
D)   None of the responses are correct.

Question 8

Chapter 15 suggests using three techniques to make your language more memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?

Accepted Answer

The answer of Chapter 15 suggests using three techniques to...

Question 9

Maintaining eye contact is one way to use your body effectively. What is another technique mentioned in the chapter?

Accepted Answer

The answer of Maintaining eye contact is one way to...

Question 10

According to Chapter 15, you do not need to announce the end of your presentation. Listeners can tell when you are ending.

Accepted Answer

A) True 
 B)False

Question 11

A presenter is preparing to deliver a presentation at an annual conference. Over 200 people are expected to attend this presentation. Which of the following is the LEAST effective technique for making a lasting impression on the audience?

Accepted Answer

A)   Open with a joke.
B)   Focus on the audience's interests.
C)   Describe the topic in human terms.
D)   Use specific numbers, dollars, or percentages.

Question 12

Usually, your audience is more aware of your nervousness than you are.

Accepted Answer

A) True 
 B)False

Question 13

In a question-and-answer session, what should you do if you are asked a question you do not understand?

Accepted Answer

The answer of In a question-and-answer session, what should you...

Question 14

Chapter 15 lists a number of points to keep in mind if you become nervous before giving an oral presentation. One is to realize that you are prepared. What is one other mentioned in the chapter?

Accepted Answer

The answer of Chapter 15 lists a number of points...

Question 15

When you are answering questions from the audience, it is more important to appear authoritative than to appear polite.

Accepted Answer

A) True 
 B)False

Question 16

According to Chapter 15, it is better to plan ahead to say something funny or witty than to do so spontaneously.

Accepted Answer

A) True 
 B)False

Question 17

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are the other three?

Accepted Answer

A)   contemporaneous presentations
B)   extemporaneous presentations
C)   scripted presentations
D)   prescriptive presentations
E)   memorized presentations

Question 18

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are two of the other three?

Accepted Answer

The answer of Chapter 15 describes four types of oral...

Question 19

According to Chapter 15, an effective 20-minute presentation could take 13 hours to prepare.

Accepted Answer

A) True 
 B)False

Question 20

According to Chapter 15, what is a potential disadvantage of using the free version of the Prezi presentation tool?

Accepted Answer

A)   Unless you register for a privacy control package, your presentations will be in a public space, so you must be careful about the information you put in them.
B)   You must connect to the Internet to show your presentations.
C)   You must connect to the Internet to make changes to your presentations.
D)   All responses are correct.

Exam 1: Introduction to Technical Communication

One technique a presenter can use to make his or her language more memorable is to involve the audience.

What should you do if a belligerent audience member rejects your response during a question-and-answer session and insists on restating his or her point?

According to Chapter 15, how many times should you rehearse an oral presentation?

According to Chapter 15, which statement about oral presentations is correct?

According to Chapter 15, which factors should you take into account when using Prezi to prepare a presentation?

If you are asked a question you do not understand during a question-and-answer session, you should first ask for clarification, then respond to the question, and then ask if you have answered the question adequately.

Which of the following statements signals a transition?

Chapter 15 suggests using three techniques to make your language more memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?

Maintaining eye contact is one way to use your body effectively. What is another technique mentioned in the chapter?

According to Chapter 15, you do not need to announce the end of your presentation. Listeners can tell when you are ending.

A presenter is preparing to deliver a presentation at an annual conference. Over 200 people are expected to attend this presentation. Which of the following is the LEAST effective technique for making a lasting impression on the audience?

Usually, your audience is more aware of your nervousness than you are.

In a question-and-answer session, what should you do if you are asked a question you do not understand?

Chapter 15 lists a number of points to keep in mind if you become nervous before giving an oral presentation. One is to realize that you are prepared. What is one other mentioned in the chapter?

When you are answering questions from the audience, it is more important to appear authoritative than to appear polite.

According to Chapter 15, it is better to plan ahead to say something funny or witty than to do so spontaneously.

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are the other three?

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are two of the other three?

According to Chapter 15, an effective 20-minute presentation could take 13 hours to prepare.

According to Chapter 15, what is a potential disadvantage of using the free version of the Prezi presentation tool?