Question 1

A nurse went into a patient's room at 0900,shortly after the patient was told that he or she had liver cancer.The patient asked the nurse to stay because he or she did not want to be alone.The nurse stood very close to the patient,held the patient's hand,and told the patient that he or she had plenty of time.A few minutes later,the nurse thought to check the time on the wristwatch because the nurse was supposed to take another patient for a test at 0945.The patient saw the nurse look at the wrist watch and told the nurse it was now okay to be alone.What was the most likely reason the patient said it was okay for the nurse to leave?

Accepted Answer

A)  Invasion of personal space 
B)  Verbal communication 
C)  Nurse's gesture 
D)  Intonation

Question 2

A patient has just been admitted to the hospital with a broken hip from a fall in the home.The nurse admitting the patient is practicing active listening.Which behavior best conveys to the patient that the nurse is using active listening?

Accepted Answer

A)  Keeping arms crossed 
B)  Sitting facing the patient 
C)  Standing facing the patient 
D)  Leaning away from the patient

Question 3

Which behavior by the nurse would be considered most professional?

Accepted Answer

A)  Addressing a patient by "dear" 
B)  Wearing small earrings 
C)  Being task oriented 
D)  Avoiding troublesome patients

Question 4

A 9-year-old patient who is hospitalized for bowel surgery appears very frightened.To appear less threatening to the child,which action should the nurse take?

Accepted Answer

A)  Stand over the bed when talking to the patient. 
B)  Sit in a chair next to the bed when talking to the patient. 
C)  Maintain constant eye contact with the patient at all times. 
D)  Stay within 12 inches of the patient when talking to the patient.

Question 5

A registered nurse is caring for a postoperative patient who is experiencing respiratory distress after the administration of pain medication.The nurse called the patient's primary health care provider immediately.The information regarding the patient was conveyed using the SBAR format.Which information did the nurse convey to the primary health care provider?

Accepted Answer

A)  Situation, background, assessment, recommendation 
B)  STAT, background, assessment, requirement 
C)  Status, background, analysis, recommendation 
D)  Setting, belief, assessment, requirement

Exam 11: Communication

A patient has just been admitted to the hospital with a broken hip from a fall in the home.The nurse admitting the patient is practicing active listening.Which behavior best conveys to the patient that the nurse is using active listening?

Which behavior by the nurse would be considered most professional?

A 9-year-old patient who is hospitalized for bowel surgery appears very frightened.To appear less threatening to the child,which action should the nurse take?