Question 1

While carefully developed policies and procedures guide behavior,they need to be reinforced with all the following except

Accepted Answer

A)  effective communication. 
B)  enforcement. 
C)  monitoring. 
D)  threats of dismissal.

Question 2

Coercive power is the

Accepted Answer

A)  power exercised by use of fear of punishment for errors of omission or commission by employees. 
B)  power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates. 
C)  arises from manager access, control, and distribution of information that is not freely available to everyone in an organization. 
D)  ability of the leader or manager to confer rewards for positive behaviors or outcomes.

Question 3

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 4

The tendency of many individuals to invest further in decisions providing positive performance feedback is referred to as escalation.

Accepted Answer

A) True 
 B)False

Question 5

A strategic vision provides many benefits.Which of the following is not one of those benefits?

Accepted Answer

A)  a clear future direction 
B)  a framework for their organization mission and goals 
C)  enhanced employee communication and commitment 
D)  the ability to influence the environment of the firm

Question 6

Internal benchmarking is discouraged in most organizations because it creates competition and internal rivalries that are counterproductive.

Accepted Answer

A) True 
 B)False

Question 7

The central key to empowerment in a learning organization is

Accepted Answer

A)  trained employees. 
B)  effective leadership. 
C)  sufficient financial resources. 
D)  rigid structure.

Question 8

Ethical crises are bad for organization reputation,but they rarely have any financial consequences.

Accepted Answer

A) True 
 B)False

Question 9

There can be a high-integrity organization without high-integrity individuals.

Accepted Answer

A) True 
 B)False

Question 10

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.

Accepted Answer

A) True 
 B)False

Question 11

Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing ________ or ________ to be followed that can be applied ________ to each occurrence.

Accepted Answer

A)  rules; regulations; individually 
B)  policies; regulations; uniformly 
C)  a policy; a procedure; uniformly 
D)  documents; credos; uniquely

Question 12

Explain why the leadership activities of (1)setting a direction,(2)designing the organization,and (3)nurturing a culture dedicated to excellence and ethical behavior are independent.

Accepted Answer

The answer of Explain why the leadership activities of (1)setting...

Question 13

Choose the best answer: Leaders play a key role in developing and sustaining organization

Accepted Answer

A)  the status quo. 
B)  culture. 
C)  reporting relationships. 
D)  rules and regulations.

Question 14

A strong ethical orientation can have ________ on employee commitment and motivation to excel.

Accepted Answer

A)  mitigating results 
B)  a positive effect 
C)  a negative impact 
D)  an expensive outcome

Question 15

Former GVO marketing director,David Lieberman,tells a story about a new product idea proposed by a creative person.The idea was loved by everyone except a high-ranking manufacturing representative who rejected the idea because the new proposal involved a color change which he implied would create a spare-parts problem.Because his experience in manufacturing involved cost cutting,lean inventories and focus,he could not conceive of how this new product proposal would be good for innovation.This is an example of what kind of organizational barrier?

Accepted Answer

A)  vested interests in the status quo 
B)  personal time constraints 
C)  behavioral barrier 
D)  systemic barrier

Question 16

Research supports that there are many potential benefits of an ethical organization,including that there is a strong and consistent relationship between ethical performance and measures of financial performance.

Accepted Answer

A) True 
 B)False

Question 17

According to the textbook,________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Accepted Answer

A)  bankers, employees 
B)  employees, external stakeholders 
C)  managers, top executives 
D)  managers, stockholders

Question 18

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?

Accepted Answer

A)  establishing a culture of dissent 
B)  forcefully creating a sense of urgency 
C)  fostering a culture that encourages risk taking 
D)  creating a results-based reward system

Question 19

Raytheon,a 24 billion USD defense contractor,incorporated into its Leadership Assessment Instrument the requirement of managers to maintain unequivocal commitment to honesty,truth and ethics in every facet of behavior and to conform with the letter and intent of company policies while working to affect any necessary policy change.This is an example of a

Accepted Answer

A)  360-degree evaluation. 
B)  leadership training program. 
C)  reward and evaluation system that evaluates manager ethical behavior. 
D)  reward system that evaluates bottom line performance.

Question 20

For a firm to become a highly ethical organization,it must have several key elements: role models; corporate credos and codes of conduct; reward and evaluation systems; and policies and procedures.Explain briefly each of these elements.

Accepted Answer

The answer of For a firm to become a highly...

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

While carefully developed policies and procedures guide behavior,they need to be reinforced with all the following except

Coercive power is the

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

The tendency of many individuals to invest further in decisions providing positive performance feedback is referred to as escalation.

A strategic vision provides many benefits.Which of the following is not one of those benefits?

Internal benchmarking is discouraged in most organizations because it creates competition and internal rivalries that are counterproductive.

The central key to empowerment in a learning organization is

Ethical crises are bad for organization reputation,but they rarely have any financial consequences.

There can be a high-integrity organization without high-integrity individuals.

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.

Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing or to be followed that can be applied to each occurrence.

Explain why the leadership activities of (1)setting a direction,(2)designing the organization,and (3)nurturing a culture dedicated to excellence and ethical behavior are independent.

Choose the best answer: Leaders play a key role in developing and sustaining organization

A strong ethical orientation can have ________ on employee commitment and motivation to excel.

Research supports that there are many potential benefits of an ethical organization,including that there is a strong and consistent relationship between ethical performance and measures of financial performance.

According to the textbook, and must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?

For a firm to become a highly ethical organization,it must have several key elements: role models; corporate credos and codes of conduct; reward and evaluation systems; and policies and procedures.Explain briefly each of these elements.