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After Landing a $200,000 Order for Baskets,Austin Should Most Likely

Question 146

Multiple Choice

After landing a $200,000 order for baskets,Austin should most likely engage in all of the following EXCEPT:


A) concentrating on improving account penetration.
B) showing his appreciation with a thank-you note.
C) handling customer complaints promptly.
D) calling and texting the customer daily.
E) treating his customers like royalty.

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