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MrSmythe Uses Communication and Persuasion as His Tools to Help

Question 6

Multiple Choice

Mr.Smythe uses communication and persuasion as his tools to help unions and employers negotiate.Smythe can suggest compromises but cannot issue a binding decision.He is performing which of the following roles?


A) arbitrator
B) mediator
C) conciliator
D) certifier

Correct Answer:

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