Question 1

The characteristics of being the first-generation of "latch-key" children (with working parents away all day),entering the job market during a period of economic recession or downsizing,and being cynical consumers who have had considerable exposure to media advertising,best represents which of the following groups?

Accepted Answer

A)  Generation Y 
B)  Generation X 
C)  the baby boomers 
D)  the mature market

Question 2

Peter Drucker,a well-known management scholar,has said that companies should be evaluated on which two basic dimensions?

Accepted Answer

A)  profitability and philanthropy 
B)  customer satisfaction and profitability 
C)  legality and profitability 
D)  legality and responsibility

Question 3

Today,a person could be a banker,vegetarian,mountain banker,single father and rock music fan; this is an example of which of the following?

Accepted Answer

A)  growing consumer advocate 
B)  complex lifestyle 
C)  personal transition 
D)  component lifestyle

Question 4

The greatest increase in the Canadian population over the next decade will come from the increased birth rate.

Accepted Answer

A) True 
 B)False

Question 5

What is the greatest social change that has impacted business in Canada over the past three decades?

Accepted Answer

A)  globalization 
B)  the phenomenon of working women 
C)  a better educated work force 
D)  greater commuting distances for employees

Question 6

Canada's mass market is the demographic group born between the late 1940s and the mid-1960s,and is known as the ____________________.

Accepted Answer

The answer of Canada's mass market is the demographic group...

Question 7

Multinational companies must balance the conflicting interests of stakeholders when making decisions regarding social responsibilities,especially in the area of human rights.

Accepted Answer

A) True 
 B)False

Question 8

Codes of ethics can have an impact in which of the following ways?

Accepted Answer

A)  They provide informal guidelines about dealing with ethical matters. 
B)  They deal only with the employees' relationships with customers. 
C)  They describe common ethical decisions faced by employees. 
D)  They may be influential in determining a person's decision-making behaviour.

Question 9

Which of the following is the practice of tying philanthropy to the corporate mission or goals,and targeting donations to regions where the company operates?

Accepted Answer

A)  social investing 
B)  strategic paternalism 
C)  strategic giving 
D)  social philanthropy

Question 10

The philosophy of utilitarianism is used to explain why businesses should make themselves accessible to people with disabilities.

Accepted Answer

A) True 
 B)False

Question 11

Paul Thomas was going to leave the gas station without paying for the gas he had just put into his car,when he noticed a police car pull up at one of the other pumps.He went into the cashier and paid because he was afraid he would get caught if he tried to get away without paying.Thomas is in which of the following stages of ethical development?

Accepted Answer

A)  preconventional ethics 
B)  self-defined ethics 
C)  conventional ethics 
D)  ego-centred development

Question 12

____________________ is the term given to the demographic group of people born from the early 1980s to the mid-1990s.

Accepted Answer

The answer of ____________________ is the term given to the...

Question 13

Social responsibility goes beyond obligations provided by law or union contract.Which of the following represents two important aspects of social responsibility?

Accepted Answer

A)  state and federal 
B)  voluntary and broad 
C)  open and lawful 
D)  public and private

Question 14

Trends in the social environment are an aspect of the PEST model of the business environment.

Accepted Answer

A) True 
 B)False

Question 15

At the ____________________ stage of ethical development,individuals adhere to the ethical standards of mature adults and are less concerned about how others view their behaviour than how they judge themselves in the long run.

Accepted Answer

The answer of At the ____________________ stage of ethical development,individuals...

Question 16

The demographic group known as Generation X are informed and cynical ____________________ as a result of their exposure to advertising,and their experience with economic recession.

Accepted Answer

The answer of The demographic group known as Generation X...

Question 17

____________________ are the individuals or groups to whom a business has responsibility.

Accepted Answer

The answer of ____________________ are the individuals or groups to...

Question 18

The lowest level on the pyramid of social responsibility is the business's ____________________ responsibilities.

Accepted Answer

The answer of The lowest level on the pyramid of...

Question 19

In an act of ____________________,Air Canada donated cash and plane trips to fashion models and designers participating in fashion show at a Canadian Cancer Society charitable fundraising event.

Accepted Answer

The answer of In an act of ____________________,Air Canada donated...

Question 20

Which of the following is the most accurate statement concerning social investing?

Accepted Answer

A)  It has little impact on whether a company chooses to operate in a socially responsible way. 
B)  It is the practice of limiting investments to companies that have the ethical policies that match those of the investor. 
C)  It was more popular in the 1960s than it is today. 
D)  It is a type of corporate philanthropy.

Exam 3: Social Trends, social Responsibility, and Making Ethical Decisions in Business

Peter Drucker,a well-known management scholar,has said that companies should be evaluated on which two basic dimensions?

Today,a person could be a banker,vegetarian,mountain banker,single father and rock music fan; this is an example of which of the following?

The greatest increase in the Canadian population over the next decade will come from the increased birth rate.

What is the greatest social change that has impacted business in Canada over the past three decades?

Canada's mass market is the demographic group born between the late 1940s and the mid-1960s,and is known as the ____________________.

Multinational companies must balance the conflicting interests of stakeholders when making decisions regarding social responsibilities,especially in the area of human rights.

Codes of ethics can have an impact in which of the following ways?

Which of the following is the practice of tying philanthropy to the corporate mission or goals,and targeting donations to regions where the company operates?

The philosophy of utilitarianism is used to explain why businesses should make themselves accessible to people with disabilities.

____________________ is the term given to the demographic group of people born from the early 1980s to the mid-1990s.

Social responsibility goes beyond obligations provided by law or union contract.Which of the following represents two important aspects of social responsibility?

Trends in the social environment are an aspect of the PEST model of the business environment.

At the ____________________ stage of ethical development,individuals adhere to the ethical standards of mature adults and are less concerned about how others view their behaviour than how they judge themselves in the long run.

The demographic group known as Generation X are informed and cynical ____________________ as a result of their exposure to advertising,and their experience with economic recession.

____________________ are the individuals or groups to whom a business has responsibility.

The lowest level on the pyramid of social responsibility is the business's ____________________ responsibilities.

In an act of ____________________,Air Canada donated cash and plane trips to fashion models and designers participating in fashion show at a Canadian Cancer Society charitable fundraising event.

Which of the following is the most accurate statement concerning social investing?