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Before the Strong Emphasis on Zero Defects, U

Question 25

Multiple Choice

Before the strong emphasis on zero defects, U.S.companies operated under the premise of ________, which allowed a level of poor quality with the assumption that service warranties and repair facilities would deal with product defects.


A) Six Sigma
B) acceptable quality level
C) just-in-time inventory management (JIT)
D) ISO 9000

Correct Answer:

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