Question 1

Sabella Cycles declared bankruptcy in 2013 and has since closed 5 outlets,or approximately 25% of its locations.Sabella needs to reduce the costs of operating the firm's information systems.To accomplish this,Sabella might decide to

Accepted Answer

A)   replace the existing system with one of a smaller scale.
B)   customize the existing system.
C)   outsource system operations.
D)   purchase a canned software system. C

Question 2

Carmie Iria,the director of a systems project committee,has received management approval for the implementation of a new accounting information system.After sending out an RFP to multiple vendors,the committee settled on purchasing a system from Sysys,a vendor who will provide a standard software package and post-sale technical support.Carmie's committee has decided to go with

Accepted Answer

A)   canned software.
B)   a turnkey system.
C)   an outsourced system.
D)   an end-user developed system. A

Question 3

Why might outsourcing cause employee resistance?

Accepted Answer

A)   Outsourcing often allows a company to better use its assets and scarce resources.
B)   Outsourcing can lower a company's overall IS costs.
C)   Outsourcing often facilitates downsizing.
D)   Outsourcing helps eliminate the peaks and valleys of system usage. C

Question 4

Identify the system below that is likely to be most appropriate for end-user development.

Accepted Answer

A)   an accounts receivable system
B)   a general ledger system
C)   an inventory system
D)   a loan amortization spreadsheet program

Question 5

Identify a key advantage of a business process management system (BPMS)as compared to an event-based system.

Accepted Answer

A)   ease of use
B)   processing speed
C)   cost
D)   built in audit trail

Question 6

Why does Pepsi create most of the software it uses in business operations?

Accepted Answer

A)   Pepsi does not trust canned software.
B)   Using canned software actually cost Pepsi more than using custom software.
C)   Pepsi could not find canned software sophisticated enough to meet its needs.
D)   There is no canned software available in Pepsi's industry.

Question 7

End-user computing can eliminate many of the analyst-programmer communication problems associated with the traditional program development.

Accepted Answer

A) True 
 B)False

Question 8

Discuss how an organization can develop custom software.

Accepted Answer

The answer of Discuss how an organization can develop custom...

Question 9

Discuss how information system outsourcing can provide the organization with both a business solution and asset management.

Accepted Answer

The answer of Discuss how information system outsourcing can provide...

Question 10

When canned software is used for systems acquisition,the physical design phase of the SDLC

Accepted Answer

A)   does not involve designing and coding, although modifications may still need to be made.
B)   is combined with the conceptual design phase.
C)   is eliminated.
D)   is unchanged.

Question 11

Which of the following is not an element of managing a business process "end to end"?

Accepted Answer

A)   identifying process experts to oversee specific functions across units
B)   designating a process owner
C)   setting performance standards
D)   establishing control and monitoring processes

Question 12

Identify the system below that end users should not be allowed to develop.

Accepted Answer

A)   a payroll processing program
B)   a program that performs "what-if" statistical modeling
C)   developing an application using prewritten software such as a spreadsheet or database system
D)   preparing a schedule or list such as a depreciation schedule

Question 13

The ________ method calculates and compares the processing times of different AIS to compare system performance.

Accepted Answer

A)   benchmark problem
B)   mandatory requirements
C)   point scoring
D)   requirements costing

Question 14

In which of the following cases is outsourcing likely to be the best solution to the firm's data processing needs?

Accepted Answer

A)   Peterson International is a trenchcoat wholesaler to retailers around the world. Sixty percent of sales orders are taken during the months of August and September. Peterson needs a system to manage online ordering and fulfillment.
B)   Battlegoat Investment Strategies manages investors' portfolios and provides services to wealthy customers. The firm needs a system that will pull together selected investment data from a variety of sources and that allows account managers to prepare customized reports.
C)   Yachtman Limited is in the business of buying businesses, managing them for a few years, then selling them for a profit. The firm requires a flexible system that will allow it to manage the types of businesses it controls.
D)   Desalinas LLC, manages the construction of desalinization plants. It needs a system that will allow it to manage the construction process from bid to billing.

Question 15

Explain the concept of an application service provider.

Accepted Answer

The answer of Explain the concept of an application service...

Question 16

Moneka Jones is the CIO for Noela Incorporated.Moneka wants to replace the firm's existing system.However,she wants to spend as little time as possible preparing and evaluating RFPs.When preparing an RFP,Moneka should probably

Accepted Answer

A)   disclose exact hardware and software specifications.
B)   disclose specific performance objectives and requirements.
C)   disclose general software requirements.
D)   disclose general performance objectives and requirements.

Question 17

Which of the following is a one-time event that can yield dramatic performance improvements?

Accepted Answer

A)   Business process reengineering (BPR) 
B)   Business process management (BPM) 
C)   Business process innovation (BPI) 
D)   Business process diagramming (BP
D)

Question 18

Identify the ways an organization can gain full advantage of using a Request For Proposal (RFP).

Accepted Answer

The answer of Identify the ways an organization can gain...

Question 19

Business Process Management views business processes as

Accepted Answer

A)   strategic organizational assets.
B)   a series of small tasks to be closely managed.
C)   related activities that, once perfected, should be managed on an exception basis.
D)   subsets of organizational strategy that should not be owned by any specific person or department.

Question 20

The unauthorized disclosure of sensitive information is an example of what risk associated with outsourcing?

Accepted Answer

A)   a locked-in system
B)   a loss of control
C)   a reduced competitive advantage
D)   inflexibility

Exam 21: Ais Development Strategies