Question 1

If a U.S.manager acted the same way with a British manager as he/she does with a Chinese manager, the U.S.manager will be exhibiting a behavioral process referred to as:

Accepted Answer

A) Simplification 
B) Parochialism 
C) Ethnocentrism 
D) Symbolism

Question 2

Advertising in _____ is predominantly emotional, dramatic and symbolic.

Accepted Answer

A) Japan 
B) China 
C) Germany 
D) France

Question 3

Most French organizations tend to be:

Accepted Answer

A) Highly centralized and have rigid structures 
B) Highly decentralized and have lose structures 
C) Highly centralized and have lose structures 
D) Highly decentralized and have rigid structures

Question 4

Which of the following selections accurately reflects labor relations in China?

Accepted Answer

A) Treat unions as partners; allow time for negotiations 
B) Tap large pool of labor cities; lax labor laws may become more stringent 
C) Understand changing Mexican labor law; prepare for increasing unionization of labor 
D) Be prepared for high wages and short work week; expect high productivity from unionized workers

Question 5

The typical broad, self-deprecating _____ commercial amuses by mocking both the advertiser and consumer.

Accepted Answer

A) British 
B) Chinese 
C) Japanese 
D) French

Question 6

All the following factors facilitate the need for international firms to develop unique strategies for different cultures except:

Accepted Answer

A) The importance of being an insider, as in the case of customers who prefer to "buy local" 
B) The need to allow subsidiaries to use their own abilities and talents and not be restrained by headquarters 
C) The diversity of worldwide industry standards such as those in broadcasting, where television sets must be manufactured on a country-by-country basis 
D) A continual demand by local customers for global products and in the case of globally recognized products such as McDonald's hamburgers and Sony televisions

Question 7

Malaysia has what is called a _____.

Accepted Answer

A) Moderate-context culture 
B) Low-context culture 
C) Variable-context culture 
D) High-context culture

Question 8

Research reveals that far from addressing regional differentiation issues, many MNCs are committed to a(n) _____, which is a belief that one worldwide approach to doing business is the key to both efficiency and effectiveness.

Accepted Answer

A) International complacency 
B) Globalization imperative 
C) Worldwide indifference 
D) Cross-cultural contentment

Question 9

In regard to the cultural dimension, "What is the person's relationship to other people?" the dominant characteristic for American managers is:

Accepted Answer

A) Hierarchic 
B) Collectivist 
C) Communal 
D) Individualist

Question 10

A company with a geocentric predisposition tries to integrate a global systems approach to decision making.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following selections accurately reflects labor relations in Germany?

Accepted Answer

A) Treat unions as partners; allow time for negotiations 
B) Tap large pool of labor cities; lax labor laws may become more stringent 
C) Be prepared for high wages and short work week; expect high productivity from unionized workers 
D) Understand changing Mexican labor law; prepare for increasing unionization of labor

Question 12

A company with a(n) _____ predisposition allows the values and interests of the parent company to guide the strategic decisions.

Accepted Answer

A) Polycentric 
B) Geocentric 
C) Ethnocentric 
D) Regiocentric

Question 13

_____ like exclusive arrangements and often negotiate with just one firm at a time.

Accepted Answer

A) Americans 
B) Russians 
C) The British 
D) Canadians

Question 14

Four distinct predispositions, which help determine the specific steps an MNC will follow, are:

Accepted Answer

A) Ethnocentric, polycentric, regiocentric and geocentric 
B) Intercentric, polycentric, regiocentric and network centric 
C) Globalcentric, networkcentric, geocentric and polycentric 
D) Geocentric, intercentric, extracentric, ethnocentric

Question 15

In Japan, unions are regarded as adversaries of management; in the United States, unions and managers are seen as partners.

Accepted Answer

A) True 
 B)False

Question 16

In Great Britain, Ireland and the United States, managers value their individualism and are motivated by all the following opportunities except:

Accepted Answer

A) Earnings 
B) Profit-sharing plans 
C) Advancement 
D) Recognition

Question 17

Which of the following does not pertain to similarities in managerial activities in the United States and Korea?

Accepted Answer

A) As organizational size increased, commitment proportionally increased 
B) As structure became more employee-focused, commitment increased 
C) The more positive the perceptions of organizational climate, the greater the employee commitment 
D) As in the U.S.studies, Korean employees' position in the hierarchy, tenure in their current position and age all related to organizational commitment

Question 18

An important cultural contrast between Arabs and Americans is that of emotion and logic.Arabs often act based on _____; in contrast, those in an Anglo culture are taught to act on _____.

Accepted Answer

A) Emotion; logic 
B) Logic; emotion 
C) Reasoning; empathy 
D) Aptitude; excitement

Question 19

The difficulty of managing global organizations, as in the case of some local subsidiaries that want more decentralization and others that want less is one of the factors helping to facilitate the need for MNCs to develop unique strategies for different cultures.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following selections accurately reflects recruitment and selection processes in Mexico?

Accepted Answer

A) Recent public policy shifts encourage use of sophisticated selection procedures 
B) Use of expatriates sparingly; recruit home country nationals at U.S.colleges 
C) Obtain skilled labor from government subsidized apprenticeship program 
D) Prepare for a long process; ensure that your firm is "here to stay"; and develop trusting relationship with recruits

Exam 5: Managing Across Cultures

If a U.S.manager acted the same way with a British manager as he/she does with a Chinese manager, the U.S.manager will be exhibiting a behavioral process referred to as:

Advertising in _____ is predominantly emotional, dramatic and symbolic.

Most French organizations tend to be:

Which of the following selections accurately reflects labor relations in China?

The typical broad, self-deprecating _____ commercial amuses by mocking both the advertiser and consumer.

All the following factors facilitate the need for international firms to develop unique strategies for different cultures except:

Malaysia has what is called a _____.

Research reveals that far from addressing regional differentiation issues, many MNCs are committed to a(n) _____, which is a belief that one worldwide approach to doing business is the key to both efficiency and effectiveness.

In regard to the cultural dimension, "What is the person's relationship to other people?" the dominant characteristic for American managers is:

A company with a geocentric predisposition tries to integrate a global systems approach to decision making.

Which of the following selections accurately reflects labor relations in Germany?

A company with a(n) _____ predisposition allows the values and interests of the parent company to guide the strategic decisions.

_____ like exclusive arrangements and often negotiate with just one firm at a time.

Four distinct predispositions, which help determine the specific steps an MNC will follow, are:

In Japan, unions are regarded as adversaries of management; in the United States, unions and managers are seen as partners.

In Great Britain, Ireland and the United States, managers value their individualism and are motivated by all the following opportunities except:

Which of the following does not pertain to similarities in managerial activities in the United States and Korea?

An important cultural contrast between Arabs and Americans is that of emotion and logic.Arabs often act based on _; in contrast, those in an Anglo culture are taught to act on _.

The difficulty of managing global organizations, as in the case of some local subsidiaries that want more decentralization and others that want less is one of the factors helping to facilitate the need for MNCs to develop unique strategies for different cultures.

Which of the following selections accurately reflects recruitment and selection processes in Mexico?