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    Customer Service Skills for Success
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    Exam 3: Verbal Communication Skills
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    Which of the Following Is an Example of Nonassertive Behavior
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Which of the Following Is an Example of Nonassertive Behavior

Question 27

Question 27

Multiple Choice

Which of the following is an example of nonassertive behavior?


A) Grasping a table or chair while talking.
B) Giving a limp and weak handshake.
C) Folding the hands while talking.
D) Apologizing for mistakes and moving on with the conversation.

Correct Answer:

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