Les Ailes De La Mode,a Quebec Retail Store That Promotes

Les Ailes de la Mode,a Quebec retail store that promotes the highest quality customer service,has not only established itself as a top retailer in the province,but also as a credit card and point program company,a cataloger and Internet seller,and even a publisher.Through gathering customer information for its credit cards and point program,through catalog and Internet orders,and through subscriptions to its publications,Les Ailes de la Mode has created several different:

A) focus areas
B) touch points
C) interrelationship promotions
D) distribution channels
E) sources of distribution information

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