Management Practices That Lead to Sustained and Superior Performance, Regardless

Management practices that lead to sustained and superior performance, regardless of the technique used, include all but one of the following:

A) Establish a direction, focus on customers, communicate with employees
B) Hire good people, delegate decision-making, perform quality work
C) Empower people, reward performance, maintain high values
D) Align resources, exchange information, achieve teamwork
E) Accelerate change, mechanize functions, reduce staff

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