Two Important Criteria for Bench Marking Are _________ and ________

Q27: Principles for providing effective discipline and corrective

Q28: For effective corrective action, you should not

Q29: Discipline problems include:<br>A) Permissiveness<br>B) Rigidity<br>C) Inconsistency<br>D) All

Q30: When reprimanding an employee, you should not:<br>A)

Q31: Sam Walton wrote that success came from:<br>A)

Q33: Performance reviews:<br>A) Keep communication lines open<br>B) Help

Q34: Performance improvement is likely to occur when

Q35: Behavior modification is a technique to:<br>A) Overcome

Q36: Principles of effective coaching include all but

Q37: Abraham Lincoln was known for all of