Question 1

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the items below is not an example of a TPS?

Accepted Answer

A) Target's internal company payroll system. 
B) Comfort Dental patient diagnosis system. 
C) First Bank's overall accounting system. 
D) Stewart Sport's order entry system.

Question 2

Decision support systems (or DSSs) model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.Which of the following does not represent an example of a DSS in business?

Accepted Answer

A) An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records. 
B) A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients. 
C) A manufacturing digital dashboard showing visualizations of inventory and production. 
D) A dentist entering symptoms into a system to help diagnose and treat patients.

Question 3

What is the science of fact-based decision making?

Accepted Answer

A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions

Question 4

What is the mathematical method of handling imprecise or subjective information?

Accepted Answer

A) Fuzzy logic 
B) Virtual reality 
C) Expert system 
D) Genetic algorithm

Question 5

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False

Question 6

What is drill-down capability?

Accepted Answer

A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. 
B) Enables the examination of information from different perspectives. 
C) Enables users to get details, and details of details, of information. 
D) Finds the inputs necessary to achieve a goal such as a desired level of output.

Question 7

What produces graphical displays of patterns and complex relationships in large amounts of data?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of these

Question 8

Which of the following is not included in the decision-making process?

Accepted Answer

A) Data collection 
B) Solution benchmarking 
C) Solution generation 
D) Solution test

Question 9

Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders, fulfilling orders, and ringing in sales.At what level of the organizational pyramid would you categorize Andy?

Accepted Answer

A) Strategic 
B) Owner 
C) Operational 
D) Managerial

Question 10

A model is a simplified representation or abstraction of reality.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is considered to be the output in the systems thinking example of a TPS?

Accepted Answer

A) CRUD 
B) Calculate 
C) Report 
D) Source Document

Question 12

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False

Question 13

What is a simplified representation or abstraction of reality?

Accepted Answer

A) Model 
B) Metric 
C) Redundancy 
D) Sensitivity Analysis

Question 14

What types of business decisions would an EIS use AI for?

Accepted Answer

A) Semistructured decisions 
B) Multistructured decisions 
C) Structured decisions 
D) Unstructured decisions

Question 15

Strategic decisions are highly structured decisions.

Accepted Answer

A) True 
 B)False

Question 16

What is the process of learning from ecosystems and adapting their characteristics to human and organization situations?

Accepted Answer

A) Data collection 
B) Artificial intelligence 
C) Biomimicry 
D) Intelligent system

Question 17

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is considered a managerial decision or semistructured decision?

Accepted Answer

A) Determining how many employees are out sick. 
B) Determining the impact of last month's marketing campaign. 
C) Investigating why payroll is having problems running. 
D) Tracking how much inventory is in the warehouse.

Question 19

Chuck Biggs has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area.Chuck will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed.How would you categorize the majority of the decisions Chuck will have to make to complete his job?

Accepted Answer

A) Unstructured decisions 
B) Semistructured decisions 
C) Structured decisions 
D) Strategic decisions

Question 20

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Accepted Answer

A) They are all expert systems and thus share some characteristics. 
B) They are all genetic algorithm systems and thus share some characteristics. 
C) They are all neural network systems and thus share some characteristics. 
D) They are all complex adaptive systems and thus share some characteristics.

Exam 9: Enabling the Organization Decision Making

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the items below is not an example of a TPS?

Decision support systems (or DSSs) model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.Which of the following does not represent an example of a DSS in business?

What is the science of fact-based decision making?

What is the mathematical method of handling imprecise or subjective information?

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What is drill-down capability?

What produces graphical displays of patterns and complex relationships in large amounts of data?

Which of the following is not included in the decision-making process?

Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders, fulfilling orders, and ringing in sales.At what level of the organizational pyramid would you categorize Andy?

A model is a simplified representation or abstraction of reality.

Which of the following is considered to be the output in the systems thinking example of a TPS?

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What is a simplified representation or abstraction of reality?

What types of business decisions would an EIS use AI for?

Strategic decisions are highly structured decisions.

What is the process of learning from ecosystems and adapting their characteristics to human and organization situations?

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Which of the following is considered a managerial decision or semistructured decision?

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?