Question 1

The observable symbols and signs of an organization's culture:

Accepted Answer

A)  are called artifacts. 
B)  are found only in companies with very strong cultures. 
C)  are used to communicate culture only when more direct means are unavailable. 
D)  are very easy to interpret. 
E)  are all of these.

Question 2

Resolving conflicts between work and nonwork activities mainly occurs during what stage of socialization?

Accepted Answer

A)  Role management 
B)  Encounter 
C)  Pre-employment 
D)  Reality shock 
E)  Disillusionment

Question 3

As an organization's culture becomes very strong,it:

Accepted Answer

A)  becomes more misaligned with its external environment. 
B)  becomes more effective in the marketplace. 
C)  makes employees less committed to the organization. 
D)  causes various subcultures in the organization to also become stronger. 
E)  tends to suppress dissenting subcultural values.

Question 4

Which of these statements about psychological contracts is FALSE?

Accepted Answer

A)  Relational contracts are more open-ended and indefinite than transactional contracts. 
B)  Job security is one of the most important features of psychological contracts among younger employees. 
C)  The psychological contracts that Canadian employees have today are very similar to those formed 30 years ago. 
D)  The psychological contracts continues to develop and evolve after job applicants become employees. 
E)  Permanent employees are more likely to believe they have a relational contract.

Question 5

conditions or events that potentially weaken an organization's dominant culture.

Accepted Answer

The answer of conditions or events that potentially weaken an...

Question 6

The process of strengthening organizational culture,by attracting and hiring people who already embrace the cultural values,and weeding out those who don't fit the cultures is explained by:

Accepted Answer

A)  corporate cult theory. 
B)  attracting-selecting-weeding-out theory. 
C)  corporate gardener metaphor theory. 
D)  attraction-selection-repulsion theory. 
E)  None of the above is correct.

Question 7

Deculturation is the best strategy for combining corporate cultures in most mergers.

Accepted Answer

A) True 
 B)False

Question 8

In what way do founders influence their organization's culture?

Accepted Answer

A)  They are often visionaries who provide a powerful role model for others to follow. 
B)  They are instrumental in starting up the organization. 
C)  They typically avoid direct contact with lower-level employees. 
D)  They tend to be entrepreneurial rather than transformational. 
E)  They have little if any influence.

Question 9

different types of artifacts that your friend should consider when deciphering the culture of the computer network firm.Your friend is a job applicant,so your answer should relate to the experience of being recruited into an organization.

Accepted Answer

The answer of different types of artifacts that your friend...

Question 10

Organizational stories support organizational culture by providing social prescriptions of the ways things should or should not be done around the organization.

Accepted Answer

A) True 
 B)False

Question 11

The president of CJD Consulting would like to change his organization's culture to reflect new realities in the external environment.He has heard positive things about adaptive cultures and would like to know more about them.
Explain to the president what adaptable cultures are by describing the four characteristics of this type of culture.

Accepted Answer

The answer of The president of CJD Consulting would like...

Question 12

The building in which employees work:

Accepted Answer

A)  often reflects the organization's culture. 
B)  can potentially influence the organization's culture. 
C)  is a possible artifact of organizational culture. 
D)  reflects and influences an organization's culture. 
E)  has little or no effect on an organization's culture.

Question 13

The assumptions and values that direct everyone in the organization toward the "right way" of doing things are called

Accepted Answer

A)  organizational culture. 
B)  organizational structure. 
C)  organizational socialization. 
D)  organizational politics. 
E)  transformational leadership.

Question 14

The hidden elements of an organization's culture include:

Accepted Answer

A)  physical structures. 
B)  language used in the organization. 
C)  employee values and assumptions. 
D)  All of these are hidden elements of an organization's culture. 
E)  None of these are hidden elements of an organization's culture.

Question 15

Whenever an advertising firm lands a new contract,the successful team rings a loud bell and breaks out a bottle of champagne.In organizational culture,this practice would be considered:

Accepted Answer

A)  a ritual. 
B)  a ceremony. 
C)  an idiosyncrasy. 
D)  a manifestation of a culture that likes to party but needs an excuse to do so. 
E)  a motivational tactic that masquerades as an espoused value.

Question 16

According to your text,why do corporate cults undermine organizational effectiveness?

Accepted Answer

A)  They lock decision makers into mental models that prevent them from seeing new opportunities and unique problems. 
B)  They manipulate organizational members. 
C)  They create organizations where unethical behaviour is tolerated. 
D)  They prevent subcultures from existing within the organization. 
E)  All of these occur.

Question 17

Companies with strong organizational cultures are more effective than companies with weak cultures:

Accepted Answer

A)  because such organizations do not have subcultures. 
B)  if the cultural values emphasize customer service rather than cost efficiency. 
C)  if their cultural values are compatible with the organization's external environment. 
D)  if there is high turnover among production employees. 
E)  never; companies with weak cultures are almost always more effective than those with strong cultures.

Question 18

Co-workers improve the socialization process by:

Accepted Answer

A)  serving as role models of appropriate behaviour and performance. 
B)  avoiding new hires. 
C)  increasing the intensity of reality shock. 
D)  helping newcomers to avoid the encounter stage of organizational socialization. 
E)  helping newcomers to avoid realistic job previews until after they have been hired.

Question 19

Tsunami Ltd.hired a consultant to assess the corporate culture of Wise Widgets,which Tsunami wanted to acquire.Executives at Wise Widgets were eager to be acquired by Tsunami,so were willing to have the senior executives interviewed by the consultant regarding the company's culture.The consultant also relied heavily on news releases and other public relations statements produced by executives at Wise Widgets to decipher the company's culture.In this situation,the consultant probably is measuring Wise Widgets':

Accepted Answer

A)  counterculture. 
B)  socialization process. 
C)  espoused values. 
D)  assumptions. 
E)  The consultant is measuring none of these.

Question 20

Which strategy for merging two distinct cultures tends to create high levels of confusion,conflict,resentment and stress?

Accepted Answer

A)  Deculturation 
B)  Assimilation 
C)  Separation 
D)  Integration 
E)  None of these strategies has this effect.

Exam 14: Organizational Culture