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What Is the Correct Order of the CRM Process

Question 32

Multiple Choice

What is the correct order of the CRM process?


A) data capture, data analysis, implementation, strategic decision making
B) data capture, strategic decision making, implementation, data analysis
C) data capture, data analysis, strategic decision making, implementation
D) data capture, implementation, decision making, data analysis
E) strategic decision making, data capture, data analysis, implementation

Correct Answer:

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