Question 1

Self-paced online learning is the most frequently used type of technology-based learning.

Accepted Answer

A) True 
 B)False  True

Question 2

Employee engagement is affected most by compensation and promotion opportunities.

Accepted Answer

A) True 
 B)False  False

Question 3

The process of moving jobs from the United States to other locations in the world is called:

Accepted Answer

A)  outsourcing.
B)  globalization.
C)  offshoring.
D)  virtual teams. C

Question 4

Borders Bookstore's "passport" program has helped reduce turnover of employees over age 50 and overall turnover.

Accepted Answer

A) True 
 B)False

Question 5

The increased use of technology in delivery of training programs has led to a decrease in the "reuse ratio" since 2003.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not a force discussed by Noe as influencing the workplace and training?

Accepted Answer

A)  new laws regulating allocation of training funds in the US
B)  economic cycles
C)  new technology
D)  high-performance work systems

Question 7

According to a survey of 50,000 employees,_____ percent have high levels of engagement.

Accepted Answer

A)  11
B)  31
C)  51
D)  71

Question 8

List and describe the four major forces influencing the workplace and learning.

Accepted Answer

The answer of List and describe the four major forces...

Question 9

Noe argues that companies that manage diversity well have an advantage in attracting and retaining talented workers.

Accepted Answer

A) True 
 B)False

Question 10

The retirement of baby boomers in occupations such as health and educational services is likely to have the greatest negative effect on economic growth.

Accepted Answer

A) True 
 B)False

Question 11

According to the 2008 ASTD State of the Industry Report,_____ is the percentage of dollars spent on training and development as a percentage of payroll.

Accepted Answer

A)  12
B)  8
C)  6
D)  2

Question 12

Traditionally,the category of training emphasized by the most companies is:

Accepted Answer

A)  basic and advanced skills.
B)  orientation.
C)  safety.
D)  legally-mandateD.

Question 13

Noe argues that all but which of the following are reasons offshoring is occurring.

Accepted Answer

A)  U.S.visa laws allow foreign worker in the U.S.for seven years
B)  the U.S.graduates fewer U.S.born engineers than China and Japan
C)  more talented employees may be available outside the U.S.
D)  some countries provide substantial incentives for workers to work in the U.S.

Question 14

_____ is not one of the arguments for why greater diversity can help a company gain a competitive advantage.

Accepted Answer

A)  Creativity
B)  Flexibility
C)  Lower training costs
D)  Problem solving

Question 15

_____ refers to attracting,retaining,developing,and motivating highly skilled employees and managers.

Accepted Answer

A)  Diversity management
B)  Social capital
C)  Human resource management
D)  Talent management

Question 16

The labor force participation rate of people 55 and over will decrease between now and 2016.

Accepted Answer

A) True 
 B)False

Question 17

Person and task analysis are part of which step of the training design process?

Accepted Answer

A)  ensuring transfer of training
B)  developing an evaluation plan
C)  conducting needs assessment
D)  monitoring and evaluating the program

Question 18

Noe argues in Chapter One that human resources are the most important resource a company uses to gain a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 19

Ensuring transfer of training is the next to last step of the training design process.

Accepted Answer

A) True 
 B)False

Question 20

All of the following except _____ capital are examples of intangible assets.

Accepted Answer

A)  creative
B)  intellectual
C)  customer
D)  social

Exam 1: Introduction to Employee Training and Development

Self-paced online learning is the most frequently used type of technology-based learning.

Employee engagement is affected most by compensation and promotion opportunities.

The process of moving jobs from the United States to other locations in the world is called:

Borders Bookstore's "passport" program has helped reduce turnover of employees over age 50 and overall turnover.

The increased use of technology in delivery of training programs has led to a decrease in the "reuse ratio" since 2003.

Which of the following is not a force discussed by Noe as influencing the workplace and training?

According to a survey of 50,000 employees,_____ percent have high levels of engagement.

List and describe the four major forces influencing the workplace and learning.

Noe argues that companies that manage diversity well have an advantage in attracting and retaining talented workers.

The retirement of baby boomers in occupations such as health and educational services is likely to have the greatest negative effect on economic growth.

According to the 2008 ASTD State of the Industry Report,_____ is the percentage of dollars spent on training and development as a percentage of payroll.

Traditionally,the category of training emphasized by the most companies is:

Noe argues that all but which of the following are reasons offshoring is occurring.

_____ is not one of the arguments for why greater diversity can help a company gain a competitive advantage.

_____ refers to attracting,retaining,developing,and motivating highly skilled employees and managers.

The labor force participation rate of people 55 and over will decrease between now and 2016.

Person and task analysis are part of which step of the training design process?

Noe argues in Chapter One that human resources are the most important resource a company uses to gain a competitive advantage.

Ensuring transfer of training is the next to last step of the training design process.

All of the following except _____ capital are examples of intangible assets.