Until 1984,American Consumers Had Only One Choice for Telephone Service-"Ma

Until 1984,American consumers had only one choice for telephone service-"Ma Bell." However,today consumers have many choices for "data" services.Consumers can choose AT&T,Verizon,CenturyLink or relay on Internet service providers like Skype.This increase in the number of service providers indicates an increase in _____.

A) competitive intensity
B) consumer inertia
C) market associability
D) consumer disconfirmation
E) selective density

Correct Answer:

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