Question 1

Write a short note on psychological screens.

Accepted Answer

The answer of Write a short note on psychological screens....

Question 2

Brand loyalty is an individual's openness or curiosity about a brand.

Accepted Answer

A) True 
 B)False

Question 3

_____ is a product's ability to satisfy both functional needs and symbolic wants.

Accepted Answer

A)  Productivity 
B)  Availability 
C)  Validity 
D)  Utility 
E)  Reliability

Question 4

Which of the following is true of consumers in the context of the peripheral route to persuasion?

Accepted Answer

A)  Consumers are highly motivated to pay attention to the central, product-related information. 
B)  Consumers tend to form strong product beliefs, positive brand attitudes, and purchase intention. 
C)  Consumers tend to learn cognitively and comprehend information at a deeper level. 
D)  Consumers have little or no reason to comprehend the central information of an ad. 
E)  Consumers have a higher level of involvement with the product or the message.

Question 5

Wants are the basic,human forces that motivate us to do something.

Accepted Answer

A) True 
 B)False

Question 6

One of the roles of IMC is to communicate product utility.

Accepted Answer

A) True 
 B)False

Question 7

_____ are needs that we learn during our lifetime.

Accepted Answer

A)  Values 
B)  Wants 
C)  Attitudes 
D)  Motives 
E)  Habits

Question 8

The smell of fresh-baked bread is an example of a stimulus.

Accepted Answer

A) True 
 B)False

Question 9

While reading the newspaper,Luke came across a brightly-colored advertisement.However,he could not read the details because the print was too small.In this case,_____ screens prevented him from reading the advertisement.

Accepted Answer

A)  physiological 
B)  rational 
C)  peripheral 
D)  psychological 
E)  informational

Question 10

Which of the following is used to evaluate data based on innate factors,such as the consumer's personality and learned factors,such as self-concept,interests,and lifestyle?

Accepted Answer

A)  Classical conditioning 
B)  Centers of influence 
C)  Equal-value exchange 
D)  Psychological screens 
E)  Self-actualizing needs

Question 11

Which of the following is true with regard to reference groups?

Accepted Answer

A)  Family and friends do not qualify as reference groups. 
B)  Often an individual is influenced in opposite directions by two reference groups and must choose between them. 
C)  Consumer decisions are unlikely to be influenced by reference groups. 
D)  The opinions of reference groups are likely to be considered unimportant by most individuals. 
E)  A reference group is unlikely to influence the beliefs of individuals.

Question 12

Which step in the consumer decision process follows problem recognition?

Accepted Answer

The answer of Which step in the consumer decision process...

Question 13

The three general categories of customers are current customers,prospective customers,and centers of influence.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following theories of learned association suggests that when individuals in the environment experience good outcomes,people are motivated to try the behavior that led to them?

Accepted Answer

A)  Social cognitive theory 
B)  Operant conditioning 
C)  Classical conditioning 
D)  Elaboration Likelihood Model 
E)  Theory of cognitive dissonance

Question 15

When buying a new backpack,Maria assessed four brands.The _____ that she used to make a purchase decision were sturdiness,weight,and design.

Accepted Answer

A)  economic paradigm 
B)  evaluative criteria 
C)  reference group 
D)  informational motive 
E)  center of influence

Question 16

_____ markets are made up of organizations that buy services,natural resources,and component products that they resell,use to conduct their work,or use to manufacture another product.

Accepted Answer

A)  Industrial 
B)  Reseller 
C)  Government 
D)  Consumer 
E)  Business

Question 17

Habit is the natural extension of learning.

Accepted Answer

A) True 
 B)False

Question 18

Rossiter and Percy suggested that negatively originated motives could also be called "relief" motives because consumers work to find relief from the negative state.

Accepted Answer

A) True 
 B)False

Question 19

Write a short note on customer needs and product utility.

Accepted Answer

The answer of Write a short note on customer needs...

Question 20

What are the three aims related to habits that companies have in the quest for brand loyalty?

Accepted Answer

The answer of What are the three aims related to...

Exam 5: Marketing and Consumer Behavior

Write a short note on psychological screens.

Brand loyalty is an individual's openness or curiosity about a brand.

_____ is a product's ability to satisfy both functional needs and symbolic wants.

Which of the following is true of consumers in the context of the peripheral route to persuasion?

Wants are the basic,human forces that motivate us to do something.

One of the roles of IMC is to communicate product utility.

_____ are needs that we learn during our lifetime.

The smell of fresh-baked bread is an example of a stimulus.

While reading the newspaper,Luke came across a brightly-colored advertisement.However,he could not read the details because the print was too small.In this case,_____ screens prevented him from reading the advertisement.

Which of the following is used to evaluate data based on innate factors,such as the consumer's personality and learned factors,such as self-concept,interests,and lifestyle?

Which of the following is true with regard to reference groups?

Which step in the consumer decision process follows problem recognition?

The three general categories of customers are current customers,prospective customers,and centers of influence.

Which of the following theories of learned association suggests that when individuals in the environment experience good outcomes,people are motivated to try the behavior that led to them?

When buying a new backpack,Maria assessed four brands.The _____ that she used to make a purchase decision were sturdiness,weight,and design.

_____ markets are made up of organizations that buy services,natural resources,and component products that they resell,use to conduct their work,or use to manufacture another product.

Habit is the natural extension of learning.

Rossiter and Percy suggested that negatively originated motives could also be called "relief" motives because consumers work to find relief from the negative state.

Write a short note on customer needs and product utility.

What are the three aims related to habits that companies have in the quest for brand loyalty?