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The Clearly Displayed ENTRANCE and EXIT Signs at a Jiffy-Lube

Question 49

Multiple Choice

The clearly displayed ENTRANCE and EXIT signs at a Jiffy-Lube 10-minute oil and lubrication service indicate that the Jiffy-Lube servicescape is playing the strategic role of:


A) Package
B) Facilitator
C) Differentiator
D) Boundary spanner
E) Socializer

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