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What Does a Company's Prompt, Courteous and Helpful Answering of a Telephone

Question 45

Multiple Choice

What does a company's prompt, courteous and helpful answering of a telephone with a human operator signal to the customer who is calling?


A) The company has high prices
B) The company is responsive to the customer's needs
C) The company has low prices
D) The company is wasting resources on telephone operators

Correct Answer:

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