Question 1

Which of the following qualities does a medical assistant who continually must be asked to do things upon finishing an assigned task need to develop?

Accepted Answer

A) Flexibility 
B) Dependability 
C) Initiative 
D) Effective communication

Question 2

Which of the following is the most important reason to be able to communicate effectively with patients and keep them informed?

Accepted Answer

A) Educate patients about disease 
B) Retain patients 
C) Make patients feel more comfortable and less threatened 
D) Make patients like the staff better

Question 3

Why do you need a credential?

Accepted Answer

A) A credential allows you to work in your state. 
B) A credential is required for graduation. 
C) A credential signifies recognition of competency. 
D) A credential guarantees a job.

Question 4

Which of the following courses is NOT included in an accredited medical assistant program?

Accepted Answer

A) Administrative courses 
B) Clinical courses 
C) General courses 
D) Accounting courses

Question 5

Which of the following qualities does a medical assistant who continually asks to leave early to go to other appointments need to develop?

Accepted Answer