Question 1

Employers need not verify any references or application form data,since it is very rare for any employee to falsify data.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements regarding a job applicant's references is NOT true?

Accepted Answer

A) Social media screening is a fairly new practice some employers use to learn more about applicants' backgrounds and activities. 
B) Employers conduct excessive background checks for low-level, large-scale hiring positions, such as retail clerks. 
C) Applicants tend to list only people who will give them good references. 
D) Organizations that fail to check employees' references can be charged with criminal negligence if those employees later commit crimes.

Question 3

The supervisor may find it helpful to ask departmental employees to write down the tasks they perform.

Accepted Answer

A) True 
 B)False

Question 4

Why is it important to document the hiring decision?

Accepted Answer

The answer of Why is it important to document the...

Question 5

Provide examples of interview questions that could be considered unlawful.

Accepted Answer

The answer of Provide examples of interview questions that could...

Question 6

Denise is traveling out-of-state to attend a three-day training session on a new software program that she will be using at work.This is an example of _____.

Accepted Answer

A) on-the-job training 
B) off-the-job training 
C) mentoring 
D) cross-training

Question 7

Wilson,an assistant sales manager at his company,has agreed to help Caleb,a new employee in the same company,by guiding him and counseling him on his duties and responsibilities.This is an example of _____.

Accepted Answer

A) onboarding 
B) rebounding 
C) orientation 
D) mentoring

Question 8

Nondirective interviews provide the applicant latitude in responding.

Accepted Answer

A) True 
 B)False

Question 9

Contrast the halo effect with the horns effect.

Accepted Answer

The answer of Contrast the halo effect with the horns...

Question 10

Cross-trained employees are especially valuable to organizations that have experienced downsizings or reorganizations.

Accepted Answer

A) True 
 B)False

Question 11

Ramon is a distribution center manager who is looking to hire a few additional employees.He and his HR team have determined that two positions are needed,and they have identified the skills required for both of these positions.What is Ramon's next step?

Accepted Answer

A) Match the jobs with individuals. 
B) Indulge in job enrichment. 
C) Select someone internally. 
D) Select someone externally.

Question 12

Every five years a supervisor should compare each job description to what each employee does.

Accepted Answer

A) True 
 B)False

Question 13

While interviewing final candidates for a new position,Terrence informs the candidates about the positive as well as negative aspects of the position.He is providing a _____.

Accepted Answer

A) realistic culture assessment 
B) realistic task assessment 
C) realistic organizational preview 
D) realistic job preview

Question 14

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

Accepted Answer

A) True 
 B)False

Question 15

An employer cannot be found liable for serious misconduct that might have been avoided by an investigation intoan employee's background prior to being hired.

Accepted Answer

A) True 
 B)False

Question 16

The set of skills,knowledge,and personal attributes possessed by a superior performer are known as _____.

Accepted Answer

A) components 
B) mindsets 
C) clusters 
D) competencies

Question 17

Which of the following is true of the development of supervisors?

Accepted Answer

A) The need for training and development is limited to departmental employees. 
B) By expanding their perspectives, supervisors are more likely to encourage employees to improve their knowledge and abilities. 
C) An organization and its policies are responsible for supervisors' destinies. 
D) Supervisors need not give thought to long-term career development as they are already on their way up the organizational ladder.

Question 18

Orientation should be accomplished entirely on the employee's first day on the job.

Accepted Answer

A) True 
 B)False

Question 19

Judy is the department supervisor at a two-year old community college.She has recently hired a new faculty member who will be starting work on Monday.She knows that the new employee,Nguyen,has extensive work experience in the field,but relatively little teaching experience,especially at the community college level.Therefore,Judy should:

Accepted Answer

A) assign an experienced qualified faculty member to serve as Nguyen's mentor. 
B) have Nguyen start teaching and encourage him to approach her with any questions or concerns. 
C) help Nguyen develop an effective teaching style and strategy on his own. 
D) have Nguyen take a communications course prior to any classroom assignment.

Question 20

When reviewing resumes for open positions at her company,Bridget always focuses on a candidate's work sample test scores,number of years of education,degrees,and length of service in previous positions.These are examples of _____.

Accepted Answer

A) consistent criteria 
B) illicit criteria 
C) subjective criteria 
D) objective criteria

Exam 10: Empowering Employees for Success

Employers need not verify any references or application form data,since it is very rare for any employee to falsify data.

Which of the following statements regarding a job applicant's references is NOT true?

The supervisor may find it helpful to ask departmental employees to write down the tasks they perform.

Why is it important to document the hiring decision?

Provide examples of interview questions that could be considered unlawful.

Denise is traveling out-of-state to attend a three-day training session on a new software program that she will be using at work.This is an example of _____.

Wilson,an assistant sales manager at his company,has agreed to help Caleb,a new employee in the same company,by guiding him and counseling him on his duties and responsibilities.This is an example of _____.

Nondirective interviews provide the applicant latitude in responding.

Contrast the halo effect with the horns effect.

Cross-trained employees are especially valuable to organizations that have experienced downsizings or reorganizations.

Ramon is a distribution center manager who is looking to hire a few additional employees.He and his HR team have determined that two positions are needed,and they have identified the skills required for both of these positions.What is Ramon's next step?

Every five years a supervisor should compare each job description to what each employee does.

While interviewing final candidates for a new position,Terrence informs the candidates about the positive as well as negative aspects of the position.He is providing a _____.

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

An employer cannot be found liable for serious misconduct that might have been avoided by an investigation intoan employee's background prior to being hired.

The set of skills,knowledge,and personal attributes possessed by a superior performer are known as _____.

Which of the following is true of the development of supervisors?

Orientation should be accomplished entirely on the employee's first day on the job.

When reviewing resumes for open positions at her company,Bridget always focuses on a candidate's work sample test scores,number of years of education,degrees,and length of service in previous positions.These are examples of _____.