Question 1

Fact-based management includes four key ideas.Which of the following is among the key ideas associated with fact-based management?​

Accepted Answer

A)   understanding variation 
B)   reliance on historical research 
C)   routine use of interrogations 
D)   use of analogous estimating A

Question 2

W.Edwards Deming asserted that managers need to understand both serial variation and sequential variation and then work to reduce both.

Accepted Answer

A) True 
 B)False  False

Question 3

Joseph Juran is credited for developing the Quality Trilogy that includes quality planning,quality control,and quality improvement.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of these is NOT a reason to design quality into processes rather than to find problems later through inspections?​

Accepted Answer

A)   It costs more to make junk and then remake it. 
B)   The time spent on rework aggravates time pressures that already exist on projects. 
C)   Some mistakes are likely to reach the customer. 
D)   The best inspectors can find every variation and defect

Question 5

All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:

Accepted Answer

A)   Leadership 
B)   Strategic planning 
C)   Team Learning 
D)   Customer focus

Question 6

Crosby,a well known quality management thought leader,asserts that quality is meeting requirements,not exceeding them.

Accepted Answer

A) True 
 B)False

Question 7

All of the following items are valid reasons to conduct a project kick-off meeting EXCEPT:

Accepted Answer

A)   to give team members a chance to see how all the parts fit together 
B)   to convince stakeholders that the project leaders will be good stewards of the customer's and organization's assets 
C)   to help involved workers to understand the touch points where work exchanges hands 
D)   to emphasize that all decisions will be made exclusively by the project manager

Question 8

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

Accepted Answer

A)   Understanding variation is essential to improving quality. 
B)   Statistical concepts rather than behavioral considerations should govern quality improvement efforts. 
C)   A key to quality improvement is to ensure that each part of the system functions effectively, independent from the others. 
D)   The burden of quality falls on those that do the work

Question 9

The formality of a kick-off meeting can vary considerably depending on the size and type of project.

Accepted Answer

A) True 
 B)False

Question 10

DMAIC is typically used as a method of implementing continuous improvement and can thus be practiced repeatedly.

Accepted Answer

A) True 
 B)False

Question 11

Just as total quality dramatically changed general management in the 1990s,agile is dramatically changing project management in the 2010s.

Accepted Answer

A) True 
 B)False

Question 12

The quality revolution introduced many tools that can be used to improve the quality of project related processes and outcomes.List three core quality concepts and briefly note how they can be applied to projects.

Accepted Answer

The answer of The quality revolution introduced many tools that...

Question 13

Manage Quality is the process of using the quality plan and policy to perform tasks that will most likely lead to creating project outputs to customers' satisfaction.

Accepted Answer

A) True 
 B)False

Question 14

During which DMAIC phase would you find the objectives of: identify possible root causes,collect data,and confirm root causes through data analysis?​

Accepted Answer

A)   Define 
B)   Measure 
C)   Analyze 
D)   Improve

Question 15

The International Organization for Standardization (ISO) developed a quality management standard that now encompasses seven quality management areas including leadership,operations,and improvement.

Accepted Answer

A) True 
 B)False

Question 16

As part of the Control Quality process there may be recommended preventive actions,a proactive approach of making a change because a problem may occur otherwise.

Accepted Answer

A) True 
 B)False

Question 17

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?​

Accepted Answer

A)   It is based largely on the expectations of supervisors and sponsors. 
B)   It is primarily focused on the team members. 
C)   It should include questions to ensure budgets, schedules and resource plans are reasonable and achievable. 
D)   It focuses on whether the project charter should be changed

Question 18

The goal of empowered performance is to improve performance results each and every period.

Accepted Answer

A) True 
 B)False

Question 19

Stakeholder satisfaction consists of identifying all stakeholders and understanding the stakeholders' ultimate quality goals using a structured process to determine relevant quality standards.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?​

Accepted Answer

A)   An atmosphere of trust and relationship building should be set by all. 
B)   Project performance results should be calculated and made available to team members. 
C)   Compensation packages and benefits plans should be shared with all team members. 
D)   The meeting location should always be off-site

Exam 12: Project Quality Planning and Project Kick-Off

Fact-based management includes four key ideas.Which of the following is among the key ideas associated with fact-based management?​

W.Edwards Deming asserted that managers need to understand both serial variation and sequential variation and then work to reduce both.

Joseph Juran is credited for developing the Quality Trilogy that includes quality planning,quality control,and quality improvement.

Which of these is NOT a reason to design quality into processes rather than to find problems later through inspections?​

All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:

Crosby,a well known quality management thought leader,asserts that quality is meeting requirements,not exceeding them.

All of the following items are valid reasons to conduct a project kick-off meeting EXCEPT:

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

The formality of a kick-off meeting can vary considerably depending on the size and type of project.

DMAIC is typically used as a method of implementing continuous improvement and can thus be practiced repeatedly.

Just as total quality dramatically changed general management in the 1990s,agile is dramatically changing project management in the 2010s.

The quality revolution introduced many tools that can be used to improve the quality of project related processes and outcomes.List three core quality concepts and briefly note how they can be applied to projects.

Manage Quality is the process of using the quality plan and policy to perform tasks that will most likely lead to creating project outputs to customers' satisfaction.

During which DMAIC phase would you find the objectives of: identify possible root causes,collect data,and confirm root causes through data analysis?​

The International Organization for Standardization (ISO) developed a quality management standard that now encompasses seven quality management areas including leadership,operations,and improvement.

As part of the Control Quality process there may be recommended preventive actions,a proactive approach of making a change because a problem may occur otherwise.

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?​

The goal of empowered performance is to improve performance results each and every period.

Stakeholder satisfaction consists of identifying all stakeholders and understanding the stakeholders' ultimate quality goals using a structured process to determine relevant quality standards.

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?​

Fact-based management includes four key ideas.Which of the following is among the key ideas associated with fact-based management?

Which of these is NOT a reason to design quality into processes rather than to find problems later through inspections?

During which DMAIC phase would you find the objectives of: identify possible root causes,collect data,and confirm root causes through data analysis?

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?