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Management Study Set 14
Exam 3: The Environment and Corporate Culture
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Question 21
Multiple Choice
The __________________ emphasises an internal focus on the involvement and participation of employees to rapidly adapt to changing needs from the environment.
Question 22
Multiple Choice
Which of these is a part of an organisation's internal environment?
Question 23
True/False
Planned activities that make up a special event and that are conducted for the benefit of an audience are known as a ceremony.
Question 24
True/False
A story is a phrase or sentence that succinctly expresses a key corporate value.
Question 25
Short Answer
The ________________ dimension includes government regulations at the local,state and federal levels,as well as political activities designed to influence organisation behaviour.
Question 26
Short Answer
The set of individuals that make themselves available for employment within an industry are known collectively as the ______________________________________ (two words).
Question 27
True/False
The shared knowledge,beliefs,values,behaviours and ways of thinking among members of an organisation is known as its culture.
Question 28
Multiple Choice
The dimension of the general environment representing the demographic characteristics,norms,customs and values of the population within which the organisation operates is referred to as the:
Question 29
Short Answer
The _______________ culture uses an internal focus and a consistency orientation for a stable environment.
Question 30
Multiple Choice
The _____________ represents people who can be hired to work for the organisation.
Question 31
Short Answer
A(n)________________is a planned activity that makes up a special event and is conducted for the benefit of an audience.
Question 32
Short Answer
The ____________________ dimension of the general environment represents the demographic characteristics as well as the norms,customs and values of the general population.
Question 33
Multiple Choice
When the marketing department of Despair.com emphasises that 'We're not happy until you're not happy' in their advertising,they are:
Question 34
Short Answer
_____________________________________ (two words)refers to the role assumed by people and/or departments that link the organisation with elements of its external environment.
Question 35
Short Answer
The ____________________ environment includes the sectors that conduct day-to-day transactions within the organisation.
Question 36
True/False
The labour market represents people in the environment who can be hired to work for the organisation.
Question 37
Short Answer
In _______________ cultures,managers are concerned about customers and those internal people and processes that bring about useful change.
Question 38
True/False
Organisations in all sectors of the task and the environment that provide the resources and information transactions,flows and linkages necessary for an organisation to thrive are known as an organisational ecosystem.