Question 1

Which of the following statements is not true?

Accepted Answer

A)  In the beginning of the DaimlerChrysler merger,intercultural training focused mostly on the "how" of culture.
B)  The corporate language of DaimlerChrysler is English.
C)  Since both Daimler and Chrysler are automobile companies,culture did not play a significant role in the merger.
D)  To facilitate the merger,the company appointed 28 integration teams. C

Question 2

Discuss the case,Hana,a Joint Venture Between Health Snacks and Toka Foods,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Accepted Answer

Hana, a joint venture between Health Snacks and Toka Foods, presents an interesting case study in the context of cultural knowledge gained during the semester. The joint venture between two companies from different cultural backgrounds brings to light the importance of understanding and navigating cultural differences in business partnerships.

One of the key cultural aspects to consider in this case is the concept of hierarchy and decision-making. In many Asian cultures, such as Japan where Toka Foods is based, there is a strong emphasis on hierarchy and respect for authority. On the other hand, Health Snacks, being a Western company, may have a more egalitarian approach to decision-making. This cultural difference can potentially lead to misunderstandings and conflicts in the joint venture.

Another important cultural aspect to consider is communication styles. In many Asian cultures, indirect communication is preferred, with an emphasis on non-verbal cues and reading between the lines. In contrast, Western cultures often value direct and explicit communication. This difference in communication styles can lead to misunderstandings and misinterpretations in the joint venture.

Furthermore, the concept of time and deadlines may differ between the two cultures. In many Western cultures, punctuality and adherence to deadlines are highly valued. However, in some Asian cultures, such as Japan, there may be a more flexible approach to time and deadlines. This cultural difference can impact the efficiency and productivity of the joint venture.

In analyzing the case of Hana, it is important to consider the following questions:
- How can the cultural differences between Health Snacks and Toka Foods impact the decision-making process in the joint venture?
- What strategies can be implemented to bridge the communication gap between the two cultures and ensure effective collaboration?
- How can the joint venture navigate the differences in approach to time and deadlines to ensure smooth operations?

In conclusion, the case of Hana highlights the significance of cultural knowledge in international business partnerships. Understanding and respecting cultural differences is crucial for the success of joint ventures, and implementing strategies to bridge the gap can lead to effective collaboration and mutual success.

Question 3

Equalizer teams treat everyone equally and,therefore,have better results.

Accepted Answer

A) True 
 B)False  False

Question 4

Creator teams build on the diversity of team members to create a new synergy out of various viewpoints.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the case,What Else Can Go Wrong?,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Accepted Answer

The answer of Discuss the case,What Else Can Go Wrong?,in...

Question 6

Mapping of differences should be avoided because it calls attention to differences rather than similarities.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is least effective in building synergies? In order to build on potential synergies of cultural diversity,companies need to

Accepted Answer

A)  Create awareness of the process of intercultural business communication
B)  Set clear deadlines by which team building needs to be completed
C)  Develop an understanding of the dynamics of culturally diverse groups
D)  Place the communication process and dynamics of diverse teams in the context of corporate strategy

Question 8

The traditional communication model does not provide details of the complexity of the relationship between people.

Accepted Answer

A) True 
 B)False

Question 9

As the business environment changes,the intercultural business communication strategy will change as well.

Accepted Answer

A) True 
 B)False

Question 10

The creation of intercultural synergies is an on-going task of intercultural teams.

Accepted Answer

A) True 
 B)False

Question 11

Which is least true? Intercultural business communication strategy

Accepted Answer

A)  Results from the synergy of culture,business,and communication.
B)  Focuses on the creation of a company language.
C)  Is influenced by corporate policies.
D)  Changes over time.

Question 12

Which is true? The traditional business communication model

Accepted Answer

A)  Illustrates the complexity of the relationship between people.
B)  Shows the basics of team dynamics .
C)  Indicates that communication is an interactive two-way process.
D)  Is useless because it does not show the role of technology in modern communication.

Question 13

As international businesses rely increasingly on team work,the effectiveness of intercultural teams becomes important.What steps should intercultural teams take to assure that they live up to their potential?

Accepted Answer

The answer of As international businesses rely increasingly on team...

Question 14

With the right strategy diverse teams will always succeed.

Accepted Answer

A) True 
 B)False

Question 15

Once a merger is completed,the work of intercultural teams is completed.

Accepted Answer

A) True 
 B)False

Question 16

Why do teams fail,and what can be done to improve teams?

Accepted Answer

The answer of Why do teams fail,and what can be...

Question 17

Team members in destroyer teams are unable to overcome their differences.

Accepted Answer

A) True 
 B)False

Question 18

Intercultural teams fall into three categories.Which one is not one of the categories discussed in the chapter?

Accepted Answer

A)  Destroyer teams
B)  Charger teams
C)  Equalizer teams
D)  Creator teams

Question 19

Mapping refers to locating the subsidiaries of an international business around the globe.

Accepted Answer

A) True 
 B)False

Question 20

Culturally diverse teams will make better decisions than culturally homogeneous teams.

Accepted Answer

A) True 
 B)False

Exam 12: Intercultural Dynamics in the International Company

Which of the following statements is not true?

Discuss the case,Hana,a Joint Venture Between Health Snacks and Toka Foods,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Equalizer teams treat everyone equally and,therefore,have better results.

Creator teams build on the diversity of team members to create a new synergy out of various viewpoints.

Discuss the case,What Else Can Go Wrong?,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Mapping of differences should be avoided because it calls attention to differences rather than similarities.

Which of the following is least effective in building synergies? In order to build on potential synergies of cultural diversity,companies need to

The traditional communication model does not provide details of the complexity of the relationship between people.

As the business environment changes,the intercultural business communication strategy will change as well.

The creation of intercultural synergies is an on-going task of intercultural teams.

Which is least true? Intercultural business communication strategy

Which is true? The traditional business communication model

As international businesses rely increasingly on team work,the effectiveness of intercultural teams becomes important.What steps should intercultural teams take to assure that they live up to their potential?

With the right strategy diverse teams will always succeed.

Once a merger is completed,the work of intercultural teams is completed.

Why do teams fail,and what can be done to improve teams?

Team members in destroyer teams are unable to overcome their differences.

Intercultural teams fall into three categories.Which one is not one of the categories discussed in the chapter?

Mapping refers to locating the subsidiaries of an international business around the globe.

Culturally diverse teams will make better decisions than culturally homogeneous teams.