Question 1

Which communication technique will the nurse use more in crisis intervention than traditional counseling?

Accepted Answer

A)   Role modeling
B)   Giving direction
C)   Information giving
D)   Empathic listening B

Question 2

A team of nurses report to the community after a category 5 hurricane devastates many homes and businesses. The nurses provide emergency supplies of insulin to persons with diabetes and help transfer patients in skilled nursing facilities to sites that have electrical power. Which aspects of disaster management have these nurses fulfilled? (Select all that apply.)

Accepted Answer

A)   Preparedness
B)   Mitigation
C)   Response
D)   Recovery
E)   Evaluation B, C

Question 3

Emergency response workers arrive in a community after a large-scale natural disaster. What is the workers' first action?

Accepted Answer

A)   Report to the incident command system (ICS)  center.
B)   Determine whether the community is safe.
C)   Establish teams of workers with varied skills.
D)   Evaluate actions completed by local law enforcement. A

Question 4

A woman said, "I can't take anymore! Last year my husband had an affair and now we don't communicate. Three months ago, I found a lump in my breast. Yesterday my daughter said she's quitting college." What is the nurse's priority assessment?

Accepted Answer

A)   Identify measures useful to help improve the couple's communication.
B)   The patient's feelings about the possibility of having a mastectomy
C)   Whether the husband is still engaged in an extramarital affair
D)   Clarify what the patient means by "I can't take anymore."

Question 5

A nurse assesses a patient in crisis. Select the most appropriate question for the nurse to ask to assess this patient's situational support.

Accepted Answer

A)   "Has anything upsetting occurred in the past few days?"
B)   "Who can be helpful to you during this time?"
C)   "How does this problem affect your life?"
D)   "What led you to seek help at this time?"

Question 6

At the last contracted visit in the crisis intervention clinic, an adult says, "I've emerged from this a stronger person. You helped me get my life back in balance." The nurse responds, "I think we should have two more sessions to explore why your reactions were so intense." Which analysis applies?

Accepted Answer

A)   The patient is experiencing transference.
B)   The patient demonstrates need for continuing support.
C)   The nurse is having difficulty terminating the relationship.
D)   The nurse is empathizing with the patient's feelings of dependency.

Question 7

A nurse driving home after work comes upon a serious automobile accident. The driver gets out of the car with no apparent physical injuries. Which assessment findings would the nurse expect from the driver immediately after this event? (Select all that apply.)

Accepted Answer

A)   Difficulty using a cell phone
B)   Long-term memory losses
C)   Fecal incontinence
D)   Rapid speech
E)   Trembling

Question 8

An adult comes to the crisis clinic after termination from a job of 15 years. The patient says, "I don't know what to do. How can I get another job? Who will pay the bills? How will I feed my family?" Which nursing diagnosis applies?

Accepted Answer

A)   Hopelessness
B)   Powerlessness
C)   Chronic low self-esteem
D)   Interrupted family processes

Question 9

An adult has cared for a debilitated parent for 10 years. The health care provider recently recommended transfer of the parent to a skilled nursing facility. The adult says, "I've always been able to care for my parents. Nursing home placement goes against everything I believe." Successful resolution of this adult's crisis will most closely relate to

Accepted Answer

A)   resolving the feelings associated with the threat to the person's self-concept.
B)   ability of the person to identify situational supports in the community.
C)   reliance on assistance from role models within the person's culture.
D)   mobilization of automatic relief behaviors by the person.

Question 10

A patient comes to the crisis clinic after an unexpected job termination. The patient paces, sobs, cringes when approached, and responds to questions with only shrugs or monosyllables. Choose the nurse's best initial comment to this patient.

Accepted Answer

A)   "Everything is going to be all right. You are here at the clinic and the staff will keep you safe."
B)   "I see you are feeling upset. I'm going to stay and talk with you to help you feel better."
C)   "You need to try to stop crying and pacing so we can talk about your problems."
D)   "Let's set some guidelines and goals for your visit here."

Question 11

While conducting the initial interview with a patient in crisis, the nurse should

Accepted Answer

A)   speak in short, concise sentences.
B)   convey a sense of urgency to the patient.
C)   be forthright about time limits of the interview.
D)   let the patient know the nurse controls the interview.

Question 12

Which agency provides coordination in the event of a terrorist attack?

Accepted Answer

A)   Food and Drug Administration (FD
A)  
B)   Environmental Protection Agency (EP
A)  
C)   National Incident Management System (NIMS) 
D)   Federal Emergency Management Agency (FEM
A)

Question 13

A victim of intimate partner violence comes to the crisis center seeking help. Crisis intervention strategies the nurse applies will focus on

Accepted Answer

A)   supporting emotional security and reestablishing equilibrium.
B)   long-term resolution of issues precipitating the crisis.
C)   promoting growth of the individual.
D)   providing legal assistance.

Question 14

A student falsely accused a college professor of sexual intimidation. The professor tells the nurse, "I cannot teach nor do any research. My mind is totally preoccupied with these false accusations." What is the priority nursing diagnosis?

Accepted Answer

A)   Ineffective denial related to threats to professional identity
B)   Deficient knowledge related to sexual harassment protocols
C)   Impaired social interaction related to loss of teaching abilities
D)   Ineffective coping related to distress from false accusations

Question 15

A patient is seen in the clinic for superficial cuts on both wrists. Initially the patient paces and sobs but after a few minutes, the patient is calmer. The nurse attempts to determine the patient's perception of the precipitating event by asking:

Accepted Answer

A)   "Tell me why you were crying."
B)   "How did your wrists get injured?"
C)   "How can I help you feel more comfortable?"
D)   "What was happening when you started feeling this way?"

Question 16

Six months ago, a woman had a prophylactic double mastectomy because of a family history of breast cancer. One week ago, this woman learned her husband was involved in an extramarital affair. The woman tearfully says to the nurse, "What else can happen?" What type of crisis is this person experiencing?

Accepted Answer

A)   Maturational
B)   Mitigation
C)   Situational
D)   Recurring

Question 17

Which situation demonstrates use of primary intervention related to crisis?

Accepted Answer

A)   Implementation of suicide precautions for a depressed patient
B)   Teaching stress-reduction techniques to a first-year college student
C)   Assessing coping strategies used by a patient who attempted suicide
D)   Referring a patient diagnosed with schizophrenia to a partial hospitalization program

Question 18

A patient comes to the crisis center saying, "I'm in a terrible situation. I don't know what to do." The triage nurse can initially assume that the patient is

Accepted Answer

A)   suicidal.
B)   anxious and fearful.
C)   misperceiving reality.
D)   potentially homicidal.

Question 19

An adult seeks counseling after the spouse was murdered. The adult angrily says, "I hate the beast that did this. It has ruined my life. During the trial, I don't know what I'll do if the jury doesn't return a guilty verdict." What is the nurse's highest priority response?

Accepted Answer

A)   "Would you like to talk to a psychiatrist about some medication to help you cope during the trial?"
B)   "What resources do you need to help you cope with this situation?"
C)   "Do you have enough support from your family and friends?"
D)   "Are you having thoughts of hurting yourself or others?"

Question 20

During the initial interview at the crisis center, a patient says, "I've been served with divorce papers. I'm so upset and anxious that I can't think clearly." Which comment should the nurse use to assess personal coping skills?

Accepted Answer

A)   "In the past, how have you handled difficult or stressful situations?"
B)   "What would you like us to do to help you feel more relaxed?"
C)   "Tell me more about how it feels to be anxious and upset."
D)   "Can you describe your role in the marital relationship?"

Exam 26: Crisis and Disaster