Question 1

Robert Galvin,former chairman of Motorola,challenged the company to develop peak capability for quality production.

Accepted Answer

A) True 
 B)False

Question 2

When starting up a new system,without the clear goal of achieving a flow shop,it is more likely that a job shop will result.Why?

Accepted Answer

A) It is easier to settle for a job shop that offers good profits than to persevere for a flow shop that has potential for even more profits,but with much investment and risk management. 
B) Some goods and many services cannot be produced by a flow shop. 
C) Modular product design is easy to achieve and the result is a job shop by default. 
D) both a and b 
E) both b and c

Question 3

As a service capacity comparison,a bank might compare the _____ number of people the bank teller can process per hour with the _____ number of people the ATM can process per hour.

Accepted Answer

A) minimum;maximum 
B) minimum;minimum 
C) maximum;maximum 
D) maximum;minimum

Question 4

What do real-time visibility and statistical process control techniques provide.

Accepted Answer

The answer of What do real-time visibility and statistical process...

Question 5

_____ charts were developed in the 1930s by Walter Rautenstrauch,professor of Industrial Engineering at Columbia University and have become an influential model of P/OM,providing important information for capacity decisions.

Accepted Answer

A) Gantt 
B) Capacity 
C) SPC 
D) Breakeven

Question 6

Supply chains that encompass job shops are job-shop-oriented.This means that material flows are generally in batches with comparable cash/information flows.

Accepted Answer

A) True 
 B)False

Question 7

Which company was the first firm to win the Baldrige Award for quality ability?

Accepted Answer

A) Ritz Carlton 
B) Motorola 
C) Boeing 
D) 3M

Question 8

What is Motorola known for in the area of quality?

Accepted Answer

The answer of What is Motorola known for in the...

Question 9

The T(n) in the equation T(n) = kn⁽¹⁻ˡ⁾ stands for

Accepted Answer

A) time required to make the first unit. 
B) the earning coefficient. 
C) the number of units to be made. 
D) cumulative time to make n consecutive units.

Question 10

_____ are the inputs that tend to be fully chargeable and directly attributable to the product in the ABC accounting sense.

Accepted Answer

A) Total variable costs 
B) Total revenues 
C) Variable costs per unit 
D) Total costs

Question 11

The V-A-T categorization was first developed by the Sloan School at M.I.T.

Accepted Answer

A) True 
 B)False

Question 12

The systems point of view includes cash as part of the firm's resources because cash can be converted into new machines,and also trained operators,which alters actual

Accepted Answer

A) time available. 
B) efficiency. 
C) capacity. 
D) utilization.

Question 13

Capacity management relates to how the equipment,people,and materials of the existing system are used.

Accepted Answer

A) True 
 B)False

Question 14

Shutting down the production system for 2 hours of an 8-hour day does not effect the measure U,which remains at 100 percent.

Accepted Answer

A) True 
 B)False

Question 15

A Weibull-type distribution,which reflects the high initial mortality of certain products (such as lightbulbs),looks like a normal unimodal distribution.

Accepted Answer

A) True 
 B)False

Question 16

Capacity planning involves not only machinery and _____,but also _____.

Accepted Answer

A) labor;management 
B) employees' motivation;materials 
C) training;vendor management 
D) all of the above

Question 17

Motorola set for itself a difficult quality goal of 3.4 defects per million parts.This is the numerical equivalent of six-sigma limits.

Accepted Answer

A) True 
 B)False

Question 18

E,the efficiency,is a proportional factor used to convert units of throughput to standard time.

Accepted Answer

A) True 
 B)False

Question 19

_____ is applied as a proportional correction to standard time when there are supply chain disruptions.

Accepted Answer

A) T (real time available) 
B) E (efficiency) 
C) U (utilization) 
D) C (actual capacity)

Question 20

Capacity planning is one of the most important business activities.But,why is capacity planning so difficult?

Accepted Answer

The answer of Capacity planning is one of the most...

Exam 10: Supply Chain Capacity Planning

Robert Galvin,former chairman of Motorola,challenged the company to develop peak capability for quality production.

When starting up a new system,without the clear goal of achieving a flow shop,it is more likely that a job shop will result.Why?

As a service capacity comparison,a bank might compare the _ number of people the bank teller can process per hour with the _ number of people the ATM can process per hour.

What do real-time visibility and statistical process control techniques provide.

_____ charts were developed in the 1930s by Walter Rautenstrauch,professor of Industrial Engineering at Columbia University and have become an influential model of P/OM,providing important information for capacity decisions.

Supply chains that encompass job shops are job-shop-oriented.This means that material flows are generally in batches with comparable cash/information flows.

Which company was the first firm to win the Baldrige Award for quality ability?

What is Motorola known for in the area of quality?

The T(n) in the equation T(n) = kn⁽¹⁻ˡ⁾ stands for

_____ are the inputs that tend to be fully chargeable and directly attributable to the product in the ABC accounting sense.

The V-A-T categorization was first developed by the Sloan School at M.I.T.

The systems point of view includes cash as part of the firm's resources because cash can be converted into new machines,and also trained operators,which alters actual

Capacity management relates to how the equipment,people,and materials of the existing system are used.

Shutting down the production system for 2 hours of an 8-hour day does not effect the measure U,which remains at 100 percent.

A Weibull-type distribution,which reflects the high initial mortality of certain products (such as lightbulbs),looks like a normal unimodal distribution.

Capacity planning involves not only machinery and _,but also _.

Motorola set for itself a difficult quality goal of 3.4 defects per million parts.This is the numerical equivalent of six-sigma limits.

E,the efficiency,is a proportional factor used to convert units of throughput to standard time.

_____ is applied as a proportional correction to standard time when there are supply chain disruptions.

Capacity planning is one of the most important business activities.But,why is capacity planning so difficult?