Question 1

Apple satisfies consumers' needs for powerful, lightweight, easy-to-use laptops by converting assorted software routines, hardware devices, and miscellaneous parts into portable computers. By doing this, Apple is creating

Accepted Answer

A)  consumer demand. 
B)  market control. 
C)  technological dependence. 
D)  form utility. 
E)  production efficiency.

Question 2

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

Accepted Answer

A)  few production processes. 
B)  a focus on human resources. 
C)  very little utility. 
D)  many production processes. 
E)  a focus on financial resources.

Question 3

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

Accepted Answer

A) True 
 B)False

Question 4

If a good or service satisfies a human need, it has

Accepted Answer

A)  value. 
B)  focus. 
C)  magnitude. 
D)  form. 
E)  utility.

Question 5

When a very large product that is hard to move is produced, a(n) ____ is used.

Accepted Answer

A)  product design 
B)  product layout 
C)  process layout 
D)  output layout 
E)  fixed-position layout

Question 6

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Accepted Answer

A)  the great amounts of electricity that it will need will be readily available. 
B)  the costs of construction and buildings are low in California. 
C)  a highly skilled labor force with technology experience will be available. 
D)  labor rates are likely to be lower in this part of the world than in any other. 
E)  California is renowned for the exceptional tax benefits packages that it offers.

Question 7

Companies that emphasize the importance of output inspection and quality circles are making an effort to improve

Accepted Answer

A)  production standards. 
B)  operations control. 
C)  inventory control. 
D)  preventive maintenance. 
E)  quality control.

Question 8

All of the following are steps in PERT except

Accepted Answer

A)  assigning the proper personnel to workstations. 
B)  identifying all of the major activities. 
C)  arranging events in a sequence. 
D)  identifying the critical path. 
E)  estimating the time required for each activity.

Question 9

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Accepted Answer

A)  marketing managers 
B)  production managers 
C)  human resources managers 
D)  financial managers 
E)  first-line supervisors

Question 10

Tom's Toothpicks and Don's Doghouses both use lumber as the major input in their conversion processes. Although the input is the same for each factory, the ____ of the conversion process varies greatly between the two.

Accepted Answer

A)  catalyst 
B)  focus 
C)  impetus 
D)  magnitude 
E)  capacity

Question 11

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

Accepted Answer

A)  personnel 
B)  operations 
C)  production 
D)  site 
E)  plant

Question 12

When considering the conversion process, human resources in the form of hair stylists and cosmetologists are the ____ for a beauty salon.

Accepted Answer

A)  magnitude 
B)  utility 
C)  focus 
D)  production process width 
E)  analytic process

Question 13

In supplier selection, the main idea is to find the highest-quality materials available.

Accepted Answer

A) True 
 B)False

Question 14

Automation is expected to do all of the following except

Accepted Answer

A)  increase productivity. 
B)  reduce manufacturing errors. 
C)  simplify retooling procedures. 
D)  decrease productivity. 
E)  bring changes to more than half of all jobs in the next ten years.

Question 15

The degree to which input resources are physically changed by the conversion is referred to as the

Accepted Answer

A)  width of the conversion process. 
B)  magnitude of change. 
C)  depth of a conversion. 
D)  number of technologies. 
E)  focus of the conversion process.

Question 16

CAD stands for "computer-assisted development programs."

Accepted Answer

A) True 
 B)False

Question 17

When a company successfully applies the just-in-time system, it minimizes its inventory storage costs.

Accepted Answer

A) True 
 B)False

Question 18

Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as

Accepted Answer

A)  purchase planning. 
B)  flexible manufacturing. 
C)  just-in-time inventory control. 
D)  PERT. 
E)  supplier-based inventory control.

Question 19

Firms that produce only a small number of products tend to have

Accepted Answer

A)  more but smaller manufacturing facilities. 
B)  only one manufacturing facility. 
C)  fewer and smaller manufacturing facilities. 
D)  fewer but larger manufacturing facilities. 
E)  more and larger manufacturing facilities.

Question 20

Describe the operations of a flexible manufacturing system (FMS).

Accepted Answer

The answer of Describe the operations of a flexible manufacturing...

Exam 8: Producing Quality Goods and Services

Apple satisfies consumers' needs for powerful, lightweight, easy-to-use laptops by converting assorted software routines, hardware devices, and miscellaneous parts into portable computers. By doing this, Apple is creating

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

If a good or service satisfies a human need, it has

When a very large product that is hard to move is produced, a(n) ____ is used.

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Companies that emphasize the importance of output inspection and quality circles are making an effort to improve

All of the following are steps in PERT except

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Tom's Toothpicks and Don's Doghouses both use lumber as the major input in their conversion processes. Although the input is the same for each factory, the ____ of the conversion process varies greatly between the two.

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

When considering the conversion process, human resources in the form of hair stylists and cosmetologists are the ____ for a beauty salon.

In supplier selection, the main idea is to find the highest-quality materials available.

Automation is expected to do all of the following except

The degree to which input resources are physically changed by the conversion is referred to as the

CAD stands for "computer-assisted development programs."

When a company successfully applies the just-in-time system, it minimizes its inventory storage costs.

Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as

Firms that produce only a small number of products tend to have

Describe the operations of a flexible manufacturing system (FMS).