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Love & Light, a Home Appliance Store, Sends All Its

Question 83

Multiple Choice

Love & Light, a home appliance store, sends all its customers a letter via post that confirms the commencement of a lucky draw competition sponsored by the company. By creating a message for its customers, Love & Light is engaging in _____.


A) encoding
B) benchmarking
C) decoding
D) brainstorming

Correct Answer:

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