Question 1

A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.

Accepted Answer

A) strategy map 
B) business plan 
C) scanning worksheet 
D) digital dashboard

Question 2

A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members.

Accepted Answer

A) True 
 B)False

Question 3

Managers engage in three levels of strategic planning.

Accepted Answer

A) True 
 B)False

Question 4

________ is a strategic planning tool that shows how each department performance contributes to achieve the company's overall strategic goal.

Accepted Answer

A) A strategic objective 
B) Visionary strategy 
C) Vertical strategy 
D) A strategy map

Question 5

What is the primary reason that mergers and acquisitions fail?

Accepted Answer

A) technology 
B) financing 
C) personnel 
D) stock prices

Question 6

The ________ is a process for assigning financial and nonfinancial goals or metrics to the human resource management-related strategy-map chain of activities required for achieving the company's strategic aims.

Accepted Answer

A) HR scorecard 
B) vision statement 
C) digital dashboard 
D) benchmarking process

Question 7

When Apple opened its own Apple stores, this was an example of ________.

Accepted Answer

A) market penetration 
B) concentration 
C) vertical integration 
D) consolidation

Question 8

A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.

Accepted Answer

A) supplier 
B) department 
C) executive 
D) employee

Question 9

The sales director at WebMD is calculating annual sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage. In which step of the strategic management process is the sales director involved?

Accepted Answer

A) evaluating the firm's internal and external strengths 
B) defining the business and its mission 
C) choosing specific strategies or courses of action 
D) evaluating the strategic plan

Question 10

All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT ________.

Accepted Answer

A) hiring employees based on validated selection tests 
B) providing pay increases based on service years 
C) extensive training of the workforce 
D) utilizing self-managing work teams

Exam 3: Human Resource Management Strategy and Analysis