Question 1

All of the following are characteristics of effective mentors EXCEPT ________.

Accepted Answer

A) developing a trustworthy relationship 
B) guiding protégés into important projects 
C) focusing on the protégé's daily tasks 
D) setting high standards for protégés

Question 2

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Accepted Answer

A) make 1-5 year career plans 
B) identify development needs 
C) obtain networking opportunities 
D) negotiate with firms for higher salaries

Question 3

In regards to an employee's career development, it is the primary responsibility of the ________ to make career plans, set goals, and utilize development opportunities.

Accepted Answer

A) employer 
B) employee 
C) recruiter 
D) HR manager

Question 4

In a career-oriented appraisal, a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs.

Accepted Answer

A) True 
 B)False

Question 5

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees. Which of the following employees most likely needs a mentor?

Accepted Answer

A) Raj, who is uncertain how to navigate office politics 
B) Jason, who does not perform tasks as quickly as required 
C) Michele, who is experiencing personal problems at home 
D) Haley, who is working and attending graduate school simultaneously

Question 6

Organizations should schedule regular performance appraisals, and at these reviews cover whether the employee's current skills and performance are consistent with his or her career aspirations.

Accepted Answer

A) True 
 B)False

Question 7

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available in Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. Which of the following, if true, would best support the argument that the firm should institute a flexible career track program?

Accepted Answer

A) Executive positions at Dick's Sporting Goods are rewarded for a combination of seniority and competency. 
B) Situational interviews are used at Dick's Sporting Goods to screen potential store managers. 
C) Executive positions at Dick's Sporting Goods are predominantly held by men. 
D) Over half of all Dick's Sporting Goods stores are run by female managers.

Question 8

Roberto is leaving Smith Industries and before he actually leaves the company wants to do a meeting where they elicit information aimed at giving the employer insights into the company. This is known as a(n):

Accepted Answer

A) layoff 
B) transfer 
C) exit interview 
D) termination interview

Question 9

Which of the following is the organization's role in an employee's career development?

Accepted Answer

A) providing mentoring opportunities to support growth 
B) participating in career development discussions 
C) providing timely performance feedback 
D) establishing goals and career plans

Question 10

The employee, the manager, and the employer equally share the responsibility for an employee's career development and career success.

Accepted Answer

A) True 
 B)False

Question 11

The two basic categories of insubordination are unwillingness to carry out the manager's orders and disrespectful behavior toward the manager.

Accepted Answer

A) True 
 B)False

Question 12

All of the following are characteristic of a formal promotion process EXCEPT ________.

Accepted Answer

A) open positions are posted 
B) promotion criteria are made available 
C) job postings are circulated to all employees 
D) promotions are based on unpublished requirements

Question 13

The rate at which employees leave a firm is best known as ________.

Accepted Answer

A) downsizing 
B) retirement 
C) turnover 
D) retention

Question 14

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Accepted Answer

A) 401(k)plans 
B) career coaches 
C) appraisal committees 
D) mentoring

Question 15

Why are an increasing number of firms focusing on retirement planning?

Accepted Answer

A) concerns about future labor shortages 
B) surveys of current employee attitudes 
C) modifications to the promotion process 
D) increases in health insurance premiums

Question 16

Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

Accepted Answer

A) employee disengagement 
B) workplace separation 
C) job withdrawal 
D) attrition

Question 17

Which of the following is NOT supported by research as to what supervisors can do to be better mentors?

Accepted Answer

A) set high standards 
B) invest the time and effort the mentoring relationship requires 
C) steer protégés into important projects 
D) focus on controlling the mentor

Question 18

In a brief essay, discuss the four decisions that affect a firm's promotion process.

Accepted Answer

The answer of In a brief essay, discuss the four...

Question 19

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

Accepted Answer

The answer of What is reality shock? What efforts can...

Question 20

What are the characteristics of an effective mentor?

Accepted Answer

The answer of What are the characteristics of an effective...

Exam 10: Employee Retention, Engagement, and Careers

All of the following are characteristics of effective mentors EXCEPT ________.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

In regards to an employee's career development, it is the primary responsibility of the ________ to make career plans, set goals, and utilize development opportunities.

In a career-oriented appraisal, a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs.

ABC Consulting has a formal mentoring program in which senior-level managers are paired with less-experienced employees. Which of the following employees most likely needs a mentor?

Organizations should schedule regular performance appraisals, and at these reviews cover whether the employee's current skills and performance are consistent with his or her career aspirations.

Roberto is leaving Smith Industries and before he actually leaves the company wants to do a meeting where they elicit information aimed at giving the employer insights into the company. This is known as a(n) :

Which of the following is the organization's role in an employee's career development?

The employee, the manager, and the employer equally share the responsibility for an employee's career development and career success.

The two basic categories of insubordination are unwillingness to carry out the manager's orders and disrespectful behavior toward the manager.

All of the following are characteristic of a formal promotion process EXCEPT ________.

The rate at which employees leave a firm is best known as ________.

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Why are an increasing number of firms focusing on retirement planning?

Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

Which of the following is NOT supported by research as to what supervisors can do to be better mentors?

In a brief essay, discuss the four decisions that affect a firm's promotion process.

What is reality shock? What efforts can be taken by an employer to prevent reality shock?

What are the characteristics of an effective mentor?