Question 1

U.S. federal law does not prohibit discrimination against employees on the basis of ________.

Accepted Answer

A)   race
B)   religion
C)   age
D)   sexual orientation D

Question 2

Demographic characteristics such as differences in age, gender, race, etc. reflect surface-level diversity among employees.

Accepted Answer

A) True 
 B)False  True

Question 3

Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace. Which one of the following should be the first step to be implemented in the program?

Accepted Answer

A)   making employees aware of the assumptions and biases they may have
B)   teaching people specific skills on how to communicate effectively with their fellow employees
C)   increasing employees' sensitivity and openness to those who are different from them
D)   training employees on how to work effectively in a diverse work environment A

Question 4

Which one of the following legislations gives individuals the right to sue for punitive damages?

Accepted Answer

A)   Americans with Disabilities Act of 1990
B)   Civil Rights Act of 1991
C)   Lilly Ledbetter Fair Pay Act of 2009
D)   Mandatory Retirement Act of 1978

Question 5

Which of the following statements is true of the findings of studies on race and ethnicity in the workplace?

Accepted Answer

A)   Whites favor affirmative action programs and policies to a far greater degree than do African Americans.
B)   African Americans generally do worse than Whites in decisions related to the workplace.
C)   Individuals in workplaces tend to favor colleagues of a race other than their own in performance evaluations, promotion decisions, and pay raises.
D)   Whites and African-Americans display statistically significant and consistent differences in absenteeism rates, applied social skills at work, and accident rates.

Question 6

If my workplace goals included getting high scores on a performance evaluation, I would prefer that my supervisor be ________.

Accepted Answer

A)   the same gender as me
B)   female
C)   of an older generation than me
D)   of my own race

Question 7

The ways in which people in an organization are different from and similar to one another is known as ________.

Accepted Answer

A)   business etiquette
B)   work culture
C)   workplace diversity
D)   organizational democracy

Question 8

Define "workplace diversity." Provide a brief description of the evolution of workplace diversity over the last five decades.

Accepted Answer

The answer of Define "workplace diversity." Provide a brief description...

Question 9

The total world population is forecast to hit 9 billion by 2050, at which point the United Nations predicts the total population will either stabilize or peak after growing for centuries at an ever-accelerating rate. The main reason for this major shift is the ________.

Accepted Answer

A)   unprecedented rate at which world population is aging
B)   decline in birthrates as nations advance economically
C)   high level of mobility of the international workforce across national borders
D)   alarming rate of depletion of natural resources necessary for sustaining the population

Question 10

Explain the concept of the "glass ceiling" in workplaces. What practices have aided in the creation of the "glass ceiling"?

Accepted Answer

The answer of Explain the concept of the "glass ceiling"...

Question 11

Ang Li has found it rather hard to move up in her managerial career at her workplace especially when compared to how fellow graduate from Tri-Valley, Adam Watson, has managed to become the regional manager of sales in the company. This suggests the presence of ________ in Li's organization.

Accepted Answer

A)   goldbricking
B)   a self-serving bias
C)   a glass ceiling
D)   stereotyping

Question 12

Which one of the following statements is true of employing disabled employees?

Accepted Answer

A)   Hiring people with disabilities leads to higher employment costs and lower profit margins.
B)   Workers with disabilities lack job skills and experience necessary to perform as well as their abled counterparts.
C)   Employees with disabilities are exempt from potential disciplinary action, and there are high costs associated with accommodating disabled employees.
D)   A person with a disability for whom workplace accommodations have been provided has the same obligations and rights as far as job performance.

Question 13

Which one of the following correctly reflects the characteristics of the current U.S. population?

Accepted Answer

A)   Nearly one in five Americans today is an immigrant.
B)   The median age of the U.S. population has risen significantly over the last decade.
C)   The Asian population in the United States is presently the largest ethnic group.
D)   The Hispanic community represents nearly one-third of the total U.S. population.

Question 14

Which of the following managerial styles is traditionally considered to be feminine?

Accepted Answer

A)   authoritative
B)   leading by example
C)   inclusive
D)   being directive

Question 15

Our human nature is to not accept or approach anything that's different from us.

Accepted Answer

A) True 
 B)False

Question 16

By 2050, ________ percent of the population of the United States will be ________

Accepted Answer

A)   40; 25 and under
B)   25; 55 and over
C)   20; 65 and over
D)   15; 80 and over

Question 17

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Accepted Answer

A)   people management
B)   organization performance
C)   organization strategy
D)   legal compliance

Question 18

Bruce will be making a presentation to the senior management team to encourage them to support efforts to improve the company's diversity policies and practices. One of the more compelling arguments he can use is ________.

Accepted Answer

A)   companies with exclusive practices experienced higher profits
B)   companies with inclusive practices outperformed their competitors
C)   Federal law does not require companies to make accommodations for LBGT employees
D)   the company will likely lose market share if it does not improve its practices

Question 19

A good mentor will ________.

Accepted Answer

A)   introduce the protégé to influential managers within the firm
B)   promote the protégé for assignments outside the protégé's regular duties
C)   groom the protégé for higher-level positions with the firm
D)   provide constructive criticism to the protégé

Question 20

Older workers in an organization are subjected to ________ if they are laid off for being highly paid and having lucrative benefits.

Accepted Answer

A)   incivility
B)   intimidation
C)   discriminatory practices
D)   exclusion

Exam 4: Valuing a Diverse Workforce