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Which Total Quality Management Technique Is Based on a Five-Step

Question 38

Multiple Choice

Which total quality management technique is based on a five-step methodology referred to as DMAIC (Define, Measure, Analyze, Improve, and Control) , which provides a structured way for organizations to approach and solve problems?


A) Quality circles
B) Six Sigma
C) Benchmarking
D) Balanced scorecard
E) Continuous improvement

Correct Answer:

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