Question 1

With successful teams, the requirements for task performance and social satisfaction are met by the emergence of which of the following two types of roles?

Accepted Answer

A)  Task specialist and socioeconomist 
B)  Generalist and socioeconomist 
C)  Task specialist and socioemotional 
D)  Generalist and socioemotional 
E)  Socioemotional and socioeconomic

Question 2

__________ is defined as the extent to which members are attracted to the team and motivated to remain in it.

Accepted Answer

The answer of __________ is defined as the extent to...

Question 3

Jeremy works in a small group that is not as effective as it could be. One of the team members is aggressive in pushing her opinion and often criticizes the opinions of other team members. This team's dysfunction is a(n):

Accepted Answer

A)  fear of making decisions. 
B)  lack of preparation time. 
C)  lack of commitment. 
D)  avoidance of accountability. 
E)  inattention to results.

Question 4

Research suggests that __________ can be beneficial to teams because it leads to better decision making and problem solving.

Accepted Answer

A)  relationship conflict 
B)  groupthink 
C)  task conflict 
D)  social loafing 
E)  distributive conflict

Question 5

A(n) __________is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

Accepted Answer

A)  "yes" man 
B)  social worker 
C)  work surfer 
D)  free rider 
E)  task specialist

Question 6

The term __________ refers to a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.

Accepted Answer

The answer of The term __________ refers to a team...

Question 7

__________ pertains to performance and the quality and quantity of task outputs as defined by team goals.

Accepted Answer

The answer of __________ pertains to performance and the quality...

Question 8

Michael's team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?

Accepted Answer

A)  Lots of informal interaction 
B)  Participation by each team member 
C)  Task accomplishment 
D)  Goal achievement 
E)  Unity within the team

Question 9

Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team, and it consists of the subordinates under her authority. This is an example of a __________team.

Accepted Answer

A)  horizontal 
B)  functional 
C)  self-managed 
D)  special-purpose 
E)  social

Question 10

Diet Soda Company has teams with high cohesiveness. Additionally, the team members believe that their managers are very supportive. This combination can be expected to result in high productivity.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are common dysfunctions of teams except:

Accepted Answer

A)  lack of trust. 
B)  avoidance of accountability. 
C)  fear of conflict. 
D)  lack of commitment. 
E)  attention to results.

Question 12

The __________ of handling conflict reflects a low degree of assertiveness and a high degree of cooperativeness.

Accepted Answer

The answer of The __________ of handling conflict reflects a...

Question 13

Dale's work team is beginning to resolve its conflicts, and consensus is developing on such things as members' roles. Dale's team is in which stage of team development?

Accepted Answer

A)  Norming 
B)  Forming 
C)  Storming 
D)  Performing 
E)  Reforming

Question 14

Describe the stages of team development.

Accepted Answer

The answer of Describe the stages of team development....

Question 15

The __________ stage of team development is the stage in which members focus on problem solving and accomplishing the team's assigned task.

Accepted Answer

The answer of The __________ stage of team development is...

Question 16

A(n) __________ is composed of a manager and his or her subordinates in the formal chain of command.

Accepted Answer

The answer of A(n) __________ is composed of a manager...

Question 17

Which of the following behaviors is consistent with the socioemotional role?

Accepted Answer

A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize

Question 18

A __________ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

Accepted Answer

A)  vertical team 
B)  command team 
C)  special-purpose team 
D)  task force 
E)  functional team

Question 19

Josh is a manager at On-the-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a team within his department. There are 15 employees in his department. Josh should:

Accepted Answer

A)  recruit more employees for his department; 15 is too small for a work team. 
B)  form one team of 15 employees. 
C)  divide the group into three teams of five employees each. 
D)  forget the team idea; he has too many employees and shouldn't divide his work group. 
E)  divide the group into two teams.

Question 20

At FEI Industries, teams of product developers coordinate their work electronically while they are physically located at the North American, European, and Asian sites to coincide with peak operating hours at each location. Such teams are referred to as a:

Accepted Answer

A)  project teams. 
B)  committees. 
C)  focus groups. 
D)  global teams. 
E)  self-directed teams.

Exam 18: Leading Teams