Question 1

Satisfied employees tend to be absent less often, make positive contributions, and stay with the organization.

Accepted Answer

A) True 
 B)False

Question 2

What role did ineffective leadership play in Toyota's 2010 quality and safety problems?

Accepted Answer

The answer of What role did ineffective leadership play in...

Question 3

Explain what happens when we experience too little stress, the right amount of stress, and too much stress.

Accepted Answer

The answer of Explain what happens when we experience too...

Question 4

McClelland's learned needs framework includes the need for affiliation, the need for power, and the need for accomplishment.

Accepted Answer

A) True 
 B)False

Question 5

________ is the use of noncoercive influence to shape the goals of a group or organization, to motivate behavior toward reaching those goals, and to help determine the group or organizational culture.

Accepted Answer

A)  Motivation 
B)  Commitment 
C)  Leadership 
D)  Management

Question 6

According to the text, which statement best explains Toyota's quality and safety problems in 2010?

Accepted Answer

A)  poor response to consumer complaints by Toyota leaders 
B)  lack of emphasis on lean manufacturing by Toyota leaders 
C)  failure of Toyota leadership to develop innovative technology 
D)  inability of Toyota leaders to modify culture to match new strategy

Question 7

Self-efficacy ________.

Accepted Answer

A)  is the extent to which people believe that their behavior has a real effect on what happens to them 
B)  indicates a person's beliefs about his or her capabilities to perform a task 
C)  is the extent to which an individual believes that power and status differences are appropriate within hierarchical social systems 
D)  is the extent to which a person believes that he or she is a worthwhile and deserving individual

Question 8

Aiko, a manager at a Japanese marketing firm, has distributed a keiretsu through her department. Aiko is most likely trying to identify alternatives to a problem and generate new ideas.

Accepted Answer

A) True 
 B)False

Question 9

Jackie is insecure, reactive, and subject to extreme mood swings. She is lacking in ________.

Accepted Answer

A)  agreeableness 
B)  openness 
C)  conscientiousness 
D)  emotional stability

Question 10

Authoritarianism ________.

Accepted Answer

A)  is the extent to which people believe that their behavior has a real effect on what happens to them 
B)  indicates a person's beliefs about his or her capabilities to perform a task 
C)  is the extent to which an individual believes that power and status differences are appropriate within hierarchical social systems 
D)  is the extent to which a person believes that he or she is a worthwhile and deserving individual

Question 11

People who are high in ________ are willing to listen to new ideas and to change their own beliefs as a result of new information.

Accepted Answer

A)  agreeableness 
B)  extroversion 
C)  openness 
D)  conscientiousness

Question 12

When a task is vague, ambiguous, or unstructured a(n) ________ team is more likely to thrive.

Accepted Answer

A)  power respecting 
B)  individualistic 
C)  uncertainty avoiding 
D)  uncertainty accepting

Question 13

Which perceptual process occurs when we make inferences about someone because of one or more characteristics they possess?

Accepted Answer

A)  attitudes 
B)  commitment 
C)  scanning 
D)  stereotyping

Question 14

Which term refers to the relatively stable set of psychological attributes that distinguishes one individual from another?

Accepted Answer

A)  personality 
B)  attitude 
C)  perception 
D)  ethics

Question 15

Explain how decisions are made under the descriptive model of decision making.

Accepted Answer

The answer of Explain how decisions are made under the...

Question 16

All of the following are leadership activities EXCEPT ________.

Accepted Answer

A)  producing changes that benefit the firm 
B)  motivating and inspiring employees 
C)  developing long-term strategies 
D)  allocating financial resources

Question 17

Management relies on formal power and authority rather than on motivation.

Accepted Answer

A) True 
 B)False

Question 18

Which model of decision making recognizes that managers are influenced by bounded rationality?

Accepted Answer

A)  need-based 
B)  process-based 
C)  normative 
D)  descriptive

Question 19

When individuals experience a strong stimulus, the natural response is ________.

Accepted Answer

A)  pressure 
B)  stress 
C)  exhaustion 
D)  frustration

Question 20

In a study of stress among executives from 10 countries, executives from ________ experienced the least stress.

Accepted Answer

A)  Egypt 
B)  Japan 
C)  Sweden 
D)  Germany

Exam 15: Leadership and Employee Behavior in International Business

Satisfied employees tend to be absent less often, make positive contributions, and stay with the organization.

What role did ineffective leadership play in Toyota's 2010 quality and safety problems?

Explain what happens when we experience too little stress, the right amount of stress, and too much stress.

McClelland's learned needs framework includes the need for affiliation, the need for power, and the need for accomplishment.

________ is the use of noncoercive influence to shape the goals of a group or organization, to motivate behavior toward reaching those goals, and to help determine the group or organizational culture.

According to the text, which statement best explains Toyota's quality and safety problems in 2010?

Self-efficacy ________.

Aiko, a manager at a Japanese marketing firm, has distributed a keiretsu through her department. Aiko is most likely trying to identify alternatives to a problem and generate new ideas.

Jackie is insecure, reactive, and subject to extreme mood swings. She is lacking in ________.

Authoritarianism ________.

People who are high in ________ are willing to listen to new ideas and to change their own beliefs as a result of new information.

When a task is vague, ambiguous, or unstructured a(n) ________ team is more likely to thrive.

Which perceptual process occurs when we make inferences about someone because of one or more characteristics they possess?

Which term refers to the relatively stable set of psychological attributes that distinguishes one individual from another?

Explain how decisions are made under the descriptive model of decision making.

All of the following are leadership activities EXCEPT ________.

Management relies on formal power and authority rather than on motivation.

Which model of decision making recognizes that managers are influenced by bounded rationality?

When individuals experience a strong stimulus, the natural response is ________.

In a study of stress among executives from 10 countries, executives from ________ experienced the least stress.