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  2. Topic
    Computing
  3. Study Set
    CompTIA A+
  4. Exam
    Exam 1: Technician Essentials and PC Anatomy
  5. Question
    As a First Step in Troubleshooting, and Before Attempting to Establish
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As a First Step in Troubleshooting, and Before Attempting to Establish

Question 37

Question 37

True/False

As a first step in troubleshooting, and before attempting to establish how to fix a reported computer issue, the technician should question the user about the symptoms to identify the problem as exactly as possible.

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