Question 1

The nursing student is preparing a presentation on how teams functions. Which team member has a pivotal role in team functions?

Accepted Answer

A)   Nurses
B)   Clients
C)   Physicians
D)   Pharmacists A

Question 2

The nurse is learning about the nurse's role as an advocate. Which of the following best illustrates this role?

Accepted Answer

A)   Assist client in making informed decisions
B)   Act as counselor and coach for the client
C)   Provide important information related to health
D)   Serves as change agent in healthcare environment A

Question 3

The nurse is experiencing intrapersonal conflict. Which of the following best demonstrates this type of conflict?

Accepted Answer

A)   A nurse declines to participate on a committee to spend more time with clients
B)   Nurses disagree with the most important aspects of a client's care
C)   Differing leadership styles among nurse managers on the same unit
D)   Nurses who disagree on the decision to withdraw treatment A

Question 4

The nurse is considered delegation on a nursing unit. Which of the following best demonstrates barriers to effective delegation? Select all that apply.

Accepted Answer

A)   Lack of job description
B)   Time required to supervise
C)   Inadequate training
D)   Organizational change
E)   Employee resistance

Question 5

The nurse is assigned to a nursing unit team. Which of the following best demonstrates team building? Select all that apply.

Accepted Answer

A)   Trust
B)   Integrity
C)   Communication
D)   Legitimate power
E)   Hierarchal structure

Question 6

The nurse manager identifies internal forces which promote organizational change. Which of the following best illustrates these forces? Select all that apply.

Accepted Answer

A)   Nursing care delivery models
B)   Shared governance
C)   Pharmacy dispensing systems
D)   Healthcare legislation
E)   Changing demographics

Question 7

The student nurse is reviewing the concept of motivation. Which of the following best demonstrates skills needed for motivation? Select all that apply.

Accepted Answer

A)   Strong people skills
B)   Clear personal goals
C)   Participatory supervision
D)   Achievement
E)   Recognition

Question 8

The nurse manager is evaluating employees' extrinsic motives. Which of the following should the nurse manager expect to identify? Select all that apply.

Accepted Answer

A)   Salary
B)   Work environment
C)   Individual goals
D)   Professional growth
E)   Competence

Question 9

The nursing student is learning the roles of the nurse. Which of the following best demonstrates these roles? Select all that apply.

Accepted Answer

A)   Educator
B)   Advocate
C)   Researcher
D)   Phlebotomist
E)   Transporter

Question 10

The nurse manager is observing employees based on the Motivation-Hygiene theory. Which of the following behaviors best demonstrate satisfied employees?

Accepted Answer

A)   Increased performance
B)   Focus on salaries
C)   Working conditions
D)   Organizational policies

Question 11

The nurse is attending a team building exercise in the acute care setting. Which of the following best demonstrates the goal of team building?

Accepted Answer

A)   The group achieves more results than individuals working alone.
B)   Teams are homogeneous with diverse individuals.
C)   Focus is on components that do not work.
D)   Life experiences encourage team behaviors.

Question 12

The nursing student is preparing a presentation about becoming change agent within a healthcare setting. Which of the following best illustrates this role? Select all that apply.

Accepted Answer

A)   Assist others
B)   Recruit support
C)   Resolve conflict
D)   Identify economic impact
E)   Dismiss personnel who disagree

Question 13

The graduate nurse is reviewing components of team building. Which of the following best demonstrates behaviors related to becoming a good team member? Select all that apply.

Accepted Answer

A)   Open, honest communication
B)   Accepting constructive criticism
C)   Self-motivating
D)   Resists change when necessary
E)   Stalls discussion of opposing views

Question 14

The nurse is preparing to notify the healthcare provider about a client. Which of the following demonstrates the best approach to collect this information?

Accepted Answer

A)   Situation, Background, Assessment, Recommendation
B)   Perform a complete client assessment
C)   Review the client's medical record
D)   Obtain client vital signs

Question 15

The graduate nurse is reviewing personal behaviors that motivate others. Which of the following best demonstrates these behaviors? Select all that apply.

Accepted Answer

A)   Inspire trust
B)   Role modeling
C)   Respect
D)   Coercion
E)   Legitimate power

Question 16

The nurse manager acts as a change agent within an organization. Which of the following illustrates the major role(s) of a change agent? Select all that apply.

Accepted Answer

A)   Overcome resistance.
B)   Address employee rumors.
C)   Facilitate quick changes.
D)   Ensure grief counselors are present.
E)   Delegation.

Question 17

The nurse is preparing client care assignments. Which of the following should be determined before delegating tasks? Select all that apply.

Accepted Answer

A)   Task
B)   Person
C)   Supervision
D)   Intervention
E)   Client goals

Question 18

The team leader is coaching a less experienced team member. Which of the following best illustrates how coaching improves the team? Select all that apply.

Accepted Answer

A)   Effectiveness
B)   Task learning
C)   Performance
D)   Group interaction
E)   Communication

Question 19

The graduate nurse is studying about healthcare relationships. Which of the following best describes the hallmark of all relationships within healthcare?

Accepted Answer

A)   Respect
B)   Teamwork
C)   Communication
D)   Privacy

Question 20

The nurse is reflecting on the positive side of conflict. Which of the following best illustrates the positive side of conflict? Select all that apply.

Accepted Answer

A)   Provides impetus for change
B)   Results in personal growth
C)   Open new communication lines
D)   Creates discord in the organization
E)   Dulls employee senses

Exam 12: Working With Others in a Leadership Role