Question 1

When considering compliance with the Occupation Safety and Health Administration regulations, it is essential for employers to conduct and document which of the following two steps in employee management?

Accepted Answer

A) Orientation and training 
B) Training and documentation 
C) Indoctrination (training) and counseling during high-risk situations 
D) Training and injury and illness reports

Question 2

In the event of a violation of antitrust laws, the Department of Justice initiates most legal proceedings under which of the following?

Accepted Answer

A) First Amendment 
B) State law 
C) Second Amendment 
D) Federal law

Question 3

The overall rank of people within a society according to the value assigned to such factors as family background, education, occupation, and income is known as which of the following?

Accepted Answer

A) Social class 
B) Market share 
C) Market segmentation 
D) Social segregation

Question 4

Vacation pay is a benefit at American Veterinary Center. If an employee separates from the practice, how is unpaid vacation pay handled by federal law?

Accepted Answer

A) Employers can create their own policies regarding benefits 
B) Vacation pay must be paid 
C) Employee must be offered equal compensation 
D) Employer is under no obligation to honor unpaid vacation

Question 5

If a veterinary hospital's total assets increased by $20,000 and total liabilities increased by $12,000 during the same period, what would be the amount of change in the owners' equity?

Accepted Answer

A) $32,000 decrease 
B) $8,000 increase 
C) $32,000 increase 
D) $8,000 decrease

Question 6

If Ingrid works for the horse and Hound Veterinary Hospital, and is paid a salary of $1,000 per week, and payroll occurs bi-monthly on the 1st and the 16th of every month, how much money will Ingrid gross annually?

Accepted Answer

A) $52,000 
B) $48,000 
C) $43,000 
D) $42,000

Question 7

In addition to a qualified practice team member's presence, which one of the following pieces of monitoring equipment is utilized during procedures requiring general anesthesia, including dentistry and radiographic evaluation?

Accepted Answer

A) Endoscope 
B) Serum chemistry analyzer 
C) Laryngeal scope 
D) Pulse oximeter

Question 8

Performing surgical procedures on species of animals for the purpose of concealing genetic defects is unethical. However, if correction of a condition is required for health reasons, what is the American Animal Hospital Association's (AAHA) position on this?

Accepted Answer

A) The patient's registration papers be permanently marked as such 
B) It is acceptable so long as informed consent exists 
C) The owner and veterinarian are in agreement 
D) The patient be rendered incapable of reproduction

Question 9

When combining the SOMR and POMR medical record format, what elements should be present in order to ensure accuracy and continuity of information?

Accepted Answer

A) Major problem list, vaccine history, and exam findings organized into SOAP format 
B) Medical history, vaccine history, and chief complaint on leading page 
C) Major problem list, vaccine history, and exam findings organized into ADR format 
D) Client and patient data on leading page

Question 10

Which of the following choices represents a measure indicative of a Veterinary hospitals ability to pay its current liabilities?

Accepted Answer

A) Working capital 
B) Quick ratio 
C) Current ratio 
D) All of the above

Question 11

Generally, a written agreement between veterinarians where they agree not to compete with each other within a prescribed distance is known as what?

Accepted Answer

A) Restitution clause 
B) Competition clause 
C) Convent not-to-compete 
D) Divisive competition agreement

Question 12

The philosophy that calls for companywide dedication to development, maintenance, and improvement of all aspects of the company's operations is known as what?

Accepted Answer

A) Total Quality Management (TQM) 
B) Employee Standardization Program (ESP) 
C) Quality Product Control (QP
C)  
D) Company Improvement Pledge (CIP)

Question 13

Placing emphasis on improving training and development efforts when an employee is unwilling or unable to perform their job tasks adequately is known as which of the following?

Accepted Answer

A) Rehabilitation training 
B) Employee counseling 
C) Organizational restructure 
D) Job performance training

Question 14

A mandatory anesthetic standard, from the American Animal Hospital Association (AAHA), requires that which of the following is performed by a practice team member prior to the administration of any premedication, sedation, or anesthetic?

Accepted Answer

A) A patient assessment 
B) An owner consultation 
C) A completed signed estimate and consent form 
D) The surgical site is shaved and prepped

Question 15

Dysfunctional conflict occurs when which of the following happens?

Accepted Answer

A) The conflict serves no real purpose; it is neither productive nor unproductive 
B) Opposition or disagreement prevents the achievement of organizational goals 
C) The conflict serves to bring about a resolution that is in the organizations best interest 
D) Opposition is eliminated for the benefit of the organization

Question 16

Godiva Veterinary Center's employee manual states that it will not pay for unauthorized employee overtime. Which of the following statements below reflects how the labor law is applied, considering the above?

Accepted Answer

A) Compensatory time off can be given in lieu of wages 
B) Overtime is exempt from law; it can be paid as regular wages 
C) Overtime does not have to be paid if it is unauthorized 
D) Whether authorized or not, overtime must be paid

Question 17

Suppose that a veterinary practice manager cheats on an entry into the drug expense account. Into which of the following areas of managerial ethics does this behavior fall into?

Accepted Answer

A) Organizational behavior towards the employee 
B) Employee behavior towards the organization 
C) Employee behavior towards other economic agents 
D) Organizational behavior towards the organization

Question 18

For the purpose of recording transactions into financial accounts, how is amortization expense different from depreciation expense?

Accepted Answer

A) It is the cost allocation of leased equipment versus purchased equipment 
B) It is the cost allocation of credit card transactions versus equipment 
C) It is the cost allocation of loan interest versus amount of principle 
D) It is the cost allocation of intangible versus tangible property.

Question 19

Which of the following choices is a part of The American Veterinary Medical Association Model Practice Act's definition of veterinarian-client-patient-relationship?

Accepted Answer

A) A diagnosis, which must be permanently entered into the patient medical record 
B) The veterinarian has recently seen or is acquainted with the keeping and care of the animal(s) 
C) A written treatment plan, which must include all recommendations and medications 
D) All of the above

Question 20

What is the inventory amount that is expected to be used up between the point of order receipts to the time another order must be placed called?

Accepted Answer

A) Inventory turnover 
B) Reorder point 
C) Operating level 
D) Lead stock

Exam 8: CVPM