Assertive Communication Is the Ability to Express Positive and Negative

Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest, and direct way. A person overcomes the fear to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others. Assertive communication allows us to constructively confront and find a mutually satisfying solution where conflict exists. What is a characteristic of assertive communication?

A) Eye contact
B) Body posture
C) Timing
D) All of the above

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