Question 1

Which of the following manufacturers sold the most diesel engines in 2018 in Class 8 trucks?

Accepted Answer

A)   Caterpillar
B)   Cummins
C)   Daimler
D)   Mack B

Question 2

Which federal agency is responsible for setting federal noxious emissions standards?

Accepted Answer

A)   FBI
B)   ATA
C)   TMC
D)   EPA D

Question 3

What does the acronym ASE represent?

Accepted Answer

A)   Automotive Sales Evaluator
B)   Automotive Service Excellence
C)   Automobile Salvage Equipment
D)   Ancillary Steering Equipment B

Question 4

Which of the following organizations is the TMC a division of?

Accepted Answer

A)   ATA
B)   SAE
C)   EPA
D)   ASE

Question 5

Which of the following would be the appropriate way to describe a 15 liter truck diesel engine?

Accepted Answer

A)   small bore
B)   medium bore
C)   large bore
D)   heavy-duty bore

Question 6

What is a common term for describing a truck owner-operator?

Accepted Answer

A)   cowboy
B)   broker
C)   entrepreneur
D)   reckless

Question 7

How would a commercial truck diesel engine with a displacement of 6.8 liters be classified?

Accepted Answer

A)   small bore
B)   medium bore
C)   large bore
D)   heavy-duty bore

Question 8

Which of the following customer service strategies would NOT be consistent with TQM?

Accepted Answer

A)   take it or leave it
B)   honesty
C)   kaizen
D)   service excellence

Question 9

Technician A says that most major chassis systems on a truck can be identified when the VIN is known. Technician B says that the year of manufacture of a truck can be identified when the VIN is known. Who is correct?

Accepted Answer

A)   Technician A only
B)   Technician B only
C)   Both A and B
D)   Neither A nor B

Question 10

When a shop work order is described as a policy adjusted, what has occurred?

Accepted Answer

A)   it is covered by OEM warranty
B)   some labor time has been written off
C)   it is in payment default
D)   the technician's work is excellent

Question 11

Which code is associated with the ASE Diesel Engines certification test?

Accepted Answer

A)   T1
B)   T2
C)   T4
D)   T8

Question 12

Which of the following is the most critical for the effective implementation of TQM?

Accepted Answer

A)   Honesty
B)   Obedience
C)   Pyramid organizational structure
D)   Janitors who want to become CEOs

Question 13

Which of the following acronyms is often used to refer to an engine or chassis manufacturer?

Accepted Answer

A)   CEO
B)   STS
C)   OEM
D)   ADS

Question 14

What does the term telematics refer to on a truck?

Accepted Answer

A)   telescoping hydraulic rams
B)   mobile data transmission
C)   sensor to ECM signals
D)   multiplexing

Question 15

How many alphanumeric characters are there in a VIN?

Accepted Answer

A)   6
B)   12
C)   17
D)   22

Question 16

In which of the following applications would you be more likely to find a 16-liter diesel engine?

Accepted Answer

A)   pick up and delivery vehicle
B)   fleet linehaul truck
C)   city transit bus
D)   independent broker/ owner operator

Question 17

Which of the following would not be classified as an ICE?

Accepted Answer

A)   Diesel engine
B)   Natural gas engine
C)   Propane engine
D)   Fuel cell

Question 18

Which of the following organizations is responsible for training program accreditation in the United States?

Accepted Answer

A)   ASE
B)   NATEF
C)   AFL
D)   NACAT

Question 19

Which of the following truck service shop practices would be described as a higher-level skill?

Accepted Answer

A)   Engine overhauls
B)   Engine diagnosis
C)   Component reconditioning
D)   Parts cleaning

Question 20

What is an RP?

Accepted Answer

A)   a standard of accepted practice
B)   a legal maintenance standard
C)   a regulated practice
D)   a regulated parameter

Exam 1: Introduction