Question 1

List the three steps of the problem-solving process as identified by Herman Goldstein.

Accepted Answer

The first stage of the problem-solving process states that problems must be defined with specificity. The second stage states that one should research problems, gather information on its magnitude and form. Finally, the third stage requires development of new responses to problems.

Question 2

Research suggests that community policing programs have a significant impact on the extent of crime.

Accepted Answer

A) True 
 B)False  False

Question 3

A key component of community policing programs is that they are highly centralized.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is not a "universal truth" identified by George Thompson and Jerry Jenkins in the book Verbal Judo: The Gentle Art of Persuasion?

Accepted Answer

A)   All people are ignorant as to their fate.
B)   All people want to be given options rather than threats.
C)   All people want to be asked rather than told to do something.
D)   All people want to be treated with dignity and respect.

Question 5

Assess the importance of collective efficacy in reducing crime.

Accepted Answer

The answer of Assess the importance of collective efficacy in...

Question 6

There is strong evidence that citizens with positive attitudes toward the police are more likely to cooperate with the police.

Accepted Answer

A) True 
 B)False

Question 7

Research suggests that crime and disorder are the result of ______.

Accepted Answer

A)   concentrated economic disadvantage
B)   ineffective police patrol
C)   too few law enforcement officers
D)   opportunity

Question 8

Which step of the SARA model of problem-solving involves researching what is known about the problem?

Accepted Answer

A)   scanning
B)   analysis
C)   response
D)   assessment

Question 9

The 1960s was known as the era of community policing.

Accepted Answer

A) True 
 B)False

Question 10

Research shows that community policing programs ______.

Accepted Answer

A)   have had a tremendous impact on crime reduction
B)   have no impact on citizen's perceptions of the police
C)   are ineffective and should be discontinued
D)   have minimal effects on crime

Question 11

Which step of the SARA model of problem-solving is designed to identify a basic problem, determine the nature of that problem, determine the scope of seriousness of the problem, and establish baseline measures?

Accepted Answer

A)   scanning
B)   analysis
C)   response
D)   assessment

Question 12

This theory believed that criminal behavior is the result of 1) disorder, 2) anonymity among residents, and 3) anonymity between the police and residents.

Accepted Answer

A)   Routine activities theory
B)   Broken windows theory
C)   Social learning theory
D)   Self-control theory

Question 13

Which step of the SARA model of problem-solving requires developing solutions to bring about lasting reductions in the number and extent of problems?

Accepted Answer

A)   scanning
B)   analysis
C)   response
D)   assessment

Question 14

In the 1970s, police departments created small units consisting of patrol officers, investigators, and supervisors, assigning them to neighborhoods on a long-term basis to increase the exchange of information and improve cooperation, in an effort called ______.

Accepted Answer

A)   community outreach units
B)   concentrated policing
C)   team policing
D)   information exchange bureaus

Question 15

During the 1960s, police departments created ______ to engage in "public relations" efforts designed to improve the "race-relations" problem.

Accepted Answer

A)   police relations firms
B)   community relations bureaus
C)   neighborhood watch
D)   community outreach unit

Question 16

Generally speaking, the problem-oriented policing strategy works.

Accepted Answer

A) True 
 B)False

Question 17

Citizens' perception of police fairness in contacts with the police is called ______.

Accepted Answer

A)   objective fairness
B)   substantive justice
C)   procedural justice
D)   administrative equity

Question 18

With community policing, ______.

Accepted Answer

A)   officers have flexibility, but all actions must be cleared by the community liaison officer
B)   programs are highly centralized
C)   officers rotate neighborhoods for maximum interaction with the community
D)   officers have the authority to act on residents' concerns and priorities

Question 19

From 1960 to 1970, the violent crime rate in the United States decreased by more than 50%.

Accepted Answer

A) True 
 B)False

Question 20

Problem-oriented policing was first introduced in ______.

Accepted Answer

A)   1750 by Cesare Beccaria
B)   1840 by Sir Robert Peel
C)   1950 by James Q. Wilson
D)   1979 by Herman Goldstein

Exam 13: Community and Problem-Oriented Policing

List the three steps of the problem-solving process as identified by Herman Goldstein.

Research suggests that community policing programs have a significant impact on the extent of crime.

A key component of community policing programs is that they are highly centralized.

Which of the following is not a "universal truth" identified by George Thompson and Jerry Jenkins in the book Verbal Judo: The Gentle Art of Persuasion?

Assess the importance of collective efficacy in reducing crime.

There is strong evidence that citizens with positive attitudes toward the police are more likely to cooperate with the police.

Research suggests that crime and disorder are the result of ______.

Which step of the SARA model of problem-solving involves researching what is known about the problem?

The 1960s was known as the era of community policing.

Research shows that community policing programs ______.

Which step of the SARA model of problem-solving is designed to identify a basic problem, determine the nature of that problem, determine the scope of seriousness of the problem, and establish baseline measures?

This theory believed that criminal behavior is the result of 1) disorder, 2) anonymity among residents, and 3) anonymity between the police and residents.

Which step of the SARA model of problem-solving requires developing solutions to bring about lasting reductions in the number and extent of problems?

In the 1970s, police departments created small units consisting of patrol officers, investigators, and supervisors, assigning them to neighborhoods on a long-term basis to increase the exchange of information and improve cooperation, in an effort called ______.

During the 1960s, police departments created ______ to engage in "public relations" efforts designed to improve the "race-relations" problem.

Generally speaking, the problem-oriented policing strategy works.

Citizens' perception of police fairness in contacts with the police is called ______.

With community policing, ______.

From 1960 to 1970, the violent crime rate in the United States decreased by more than 50%.

Problem-oriented policing was first introduced in ______.