A Good Negotiator Does More __________ Than __________

Q11: What is a reference point in hostage

Q12: What is polarization as it pertains to

Q13: Besides specific demands, it is also important

Q14: What is the biggest loss for negotiators

Q15: The ability to communicate in a crisis

Q17: On average, what percent of time do

Q18: What are social proofs?<br>A) Using social media

Q19: It is helpful for negotiators to _

Q20: According to the text, what is one

Q21: The four components of listening include selecting