Question 1

How do you think repatriates can alleviate the problems that they anticipate upon their return?

Accepted Answer

Repatriates can alleviate the problems they anticipate upon their return via communication and preparation. First, they can keep in regular contact with their home office and update them on their personal well-being while on assignment. By maintaining constant contact with colleagues and bosses, they will not feel disconnected from the home country and office, which will help eliminate the feeling of detachment most repatriates feel when returning and having to assimilate into the home office's organizational culture. If there is a shift in the organizational culture, the expatriate will be aware of this and can easily adjust upon returning from assignment due to his or her involvement. Second, repatriates should prepare for the challenges associated with a return to the home country. Before departing, expatriates should have taken time and implemented measures on how to best reintegrate into their working and home environments. By having a comprehensive plan in place, it should make the transition much easier and alleviate any potential issues.

Question 2

Which of the following best describes global talent management?

Accepted Answer

A)   An effort to identify, recruit, develop, and retain capable managers across borders
B)   The ability to internally develop managers with a limited mindset
C)   To create managers who are unable to perform anywhere, anytime, in any manner
D)   The capability to hire the most qualified candidate for the position A

Question 3

The four dimensions of Cultural Intelligence (CQ) are

Accepted Answer

A)   Knowledge, reaction, strategy, drive
B)   Action, strategy, emotion, knowledge
C)   Drive, knowledge, strategy, action
D)   Strategy, action, drive, intuition C

Question 4

What challenges do MNCs face in effectively managing global talent?

Accepted Answer

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Question 5

What can companies do to improve repatriates' situations?

Accepted Answer

The answer of What can companies do to improve repatriates'...

Question 6

Which of the following is not a solution to issues expatriates face when returning to the home country?

Accepted Answer

A)   Cross-cultural preparation
B)   Irregular communication from the home office
C)   Appointment of mentors
D)   Transitional programs and activities

Question 7

Do you think U.S. university programs are doing enough to meet the expectations of the MNCs that will hire these students after graduation? What are the strengths and weaknesses of these programs?

Accepted Answer

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Question 8

How can an MNC keep talented employees and managers engaged with the organization and them? What types of compensation and performance appraisal schemes are available for MNCs to use to achieve this goal?

Accepted Answer

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Question 9

Which of the following criteria does HR not employ to select the proper candidate

Accepted Answer

A)   Technical ability
B)   Diplomatic skills
C)   Language aptitude
D)   Adaptability of family
E)   None of the above

Question 10

What is global talent management?

Accepted Answer

The answer of What is global talent management?...

Question 11

Why do Chinese managers who have previously worked for Western MNCs want to return home?

Accepted Answer

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Question 12

One advantage of implementing an ethnocentric approach is

Accepted Answer

A)   Decentralized channels of communication
B)   Alignment of parent company's goals and objectives with foreign subsidiary
C)   Cultural divergence
D)   Transfer of tangible knowledge (technology and machinery)

Question 13

Which level of management requires leadership or business-level strategy training?

Accepted Answer

A)   Middle and supervisory management
B)   Entry level
C)   Upper management
D)   None of the above

Question 14

Which of the following is not a criteria utilized to attract potential candidates?

Accepted Answer

A)   Strong brand and reputation
B)   Reward and recognition system
C)   Career development opportunities
D)   Paid time off programs

Question 15

What are the key findings of the recent survey on expatriates?

Accepted Answer

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Question 16

What are the main arguments that justify the increased use of local talent instead of expatriates?

Accepted Answer

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Question 17

Which of the following is a factor that needs to be considered in performance appraisal systems?

Accepted Answer

A)   Strategic orientation
B)   Transparency and fairness
C)   Optimal tradeoff between standardization and localization
D)   Financial performance and return on investment on expatriation
E)   All of the above

Question 18

Why are repatriates struggling after they return home?

Accepted Answer

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Question 19

The main objective of training and development is to

Accepted Answer

A)   Create corporate cultural homogeneity
B)   Produce managers who are solely focused on the organization's bottom and top line
C)   Help managers perform the job at satisfactory levels
D)   Increase loyalty by weakening communication channels

Question 20

What is global talent management and why is it important for an MNC to effectively conduct businesses across borders?

Accepted Answer

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Exam 9: Managing People